Agent360 vs scrutch
A side-by-side look at Agent360 and scrutch. For an in-depth review of either product, follow the links below.
Agent360
Business & Commerce
Agent360 is a customer service software that provides omni-channel support and helps manage customer interactions across multiple channels like phone, email, chat, social media and more. It has features like skills-based routing, CSR performance analytics and robust reporting.
customer-serviceomnichannelskills-routinganalyticsreporting
scrutch
Office & Productivity
Scrutch is a free, open-source diagramming and vector graphics software. It has features for creating flowcharts, network diagrams, UML diagrams, and more. Scrutch is cross-platform and works on Windows, Mac, and Linux. It has an intuitive and customizable interface with various shape libraries.
diagrammingvector-graphicsflowchartsnetwork-diagramsuml-diagramscrossplatformopensource
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