YateClient vs Zoho Desk
A side-by-side look at YateClient and Zoho Desk. For an in-depth review of either product, follow the links below.
YateClient
Social & Communications
YateClient is an open-source softphone application that allows making VoIP calls over the internet. It supports popular protocols like SIP and IAX and works with most VoIP providers. YateClient has a simple interface and advanced features like call recording, conferencing, and SMS.
voipsipiaxsoftphonecall-recordingconferencingsms
Zoho Desk
Business & Commerce
Zoho Desk is a cloud-based customer service software that helps companies manage customer support across multiple channels like email, phone, live chat, social media and self-service portal. It offers features like ticketing, knowledge base, community forums, SLA policies and custom reports.
ticketingknowledge-basecommunity-forumssla-policiescustom-reportscustomer-supportmultiple-channels
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