3CX vs Thirdlane Connect

Struggling to choose between 3CX and Thirdlane Connect? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, Thirdlane Connect is a Business & Commerce product tagged with crm, contact-management, pipeline-tracking, email-marketing, help-desk, analytics.

Its standout features include Contact management, Pipeline tracking, Email marketing, Help desk, Analytics, and it shines with pros like User friendly interface, Robust feature set, Integration with other software, Mobile access, Customizable workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

3CX

3CX

3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Categories:
Business & Commerce Communication & Collaboration
voip pbx sip telephony unified-communications

3CX Features

  1. VoIP PBX
  2. Auto Attendant
  3. Call Recording
  4. Call Reporting
  5. IVR
  6. Voicemail
  7. Video Conferencing
  8. Instant Messaging
  9. Presence
  10. CRM Integration

Pricing

  • Free
  • Subscription-Based

Pros

Open source

Easy to use interface

Supports popular SIP phones

Has free edition

Good value for money

Cons

Limited mobile apps

Steep learning curve initially

Complex pricing structure

Requires dedicated hardware/server

Thirdlane Connect

Thirdlane Connect

Thirdlane Connect is a customer relationship management (CRM) software that helps businesses organize contacts, track deals, automate marketing campaigns, and provide customer support. It offers features like contact management, pipeline tracking, email marketing, help desk, and analytics.

Categories:
Business & Commerce Crm
crm contact-management pipeline-tracking email-marketing help-desk analytics

Thirdlane Connect Features

  1. Contact management
  2. Pipeline tracking
  3. Email marketing
  4. Help desk
  5. Analytics

Pricing

  • Subscription-Based
  • Freemium

Pros

User friendly interface

Robust feature set

Integration with other software

Mobile access

Customizable workflows

Cons

Can be pricey for small businesses

Steep learning curve

Requires training and setup

Occasional bugs and glitches

Limited customization in lower tiers