AskNicely vs Qualtrics

Struggling to choose between AskNicely and Qualtrics? Both products offer unique advantages, making it a tough decision.

AskNicely is a Business & Commerce solution with tags like feedback, nps, cx, customer-satisfaction.

It boasts features such as Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals and pros including Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

On the other hand, Qualtrics is a Online Services product tagged with survey, feedback, analytics.

Its standout features include Online survey builder, Distribution and sharing, Data analysis and reporting, Advanced survey logic, Custom branding, Integrations, and it shines with pros like User-friendly interface, Powerful analytics and reports, Robust question types and logic, Customizable surveys, Scales for large projects, Integrates with other platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

AskNicely

AskNicely

AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Categories:
feedback nps cx customer-satisfaction

AskNicely Features

  1. Gather customer feedback through surveys
  2. Analyze customer satisfaction metrics
  3. Identify unhappy customers
  4. Enable companies to act on feedback
  5. Recognize and reward employees
  6. Promote word-of-mouth referrals

Pricing

  • Subscription-Based

Pros

Easy to use interface

Automated feedback collection

Powerful analytics and reporting

Integration with popular tools like Salesforce and Slack

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Feedback surveys can annoy customers if overused

Advanced features require higher pricing tier


Qualtrics

Qualtrics

Qualtrics is an online survey software that allows users to create, distribute, and analyze online surveys. It offers easy-to-use templates, advanced logic for complex surveys, and integrations with other platforms.

Categories:
survey feedback analytics

Qualtrics Features

  1. Online survey builder
  2. Distribution and sharing
  3. Data analysis and reporting
  4. Advanced survey logic
  5. Custom branding
  6. Integrations

Pricing

  • Free
  • Subscription-Based

Pros

User-friendly interface

Powerful analytics and reports

Robust question types and logic

Customizable surveys

Scales for large projects

Integrates with other platforms

Cons

Can get expensive for large projects

Steep learning curve for advanced features

Limited free version

Must pay for certain advanced features

Can feel overwhelming for new users