AsteriskNOW vs FreeSENTRAL

Struggling to choose between AsteriskNOW and FreeSENTRAL? Both products offer unique advantages, making it a tough decision.

AsteriskNOW is a Network & Admin solution with tags like open-source, ip-pbx, voicemail, conference-calling, call-queuing.

It boasts features such as Web-based GUI for easy configuration, Built-in auto-provisioning for phones, Real-time monitoring and reporting, Voicemail transcription, Call recording, Call queues, Interactive voice response (IVR), Conference bridges, Call routing and switching and pros including Open source and free, Very customizable and extensible, Supports a wide range of telephony devices, Scales well for large deployments, Lower cost than proprietary PBX systems.

On the other hand, FreeSENTRAL is a Business & Commerce product tagged with opensource, itsm, help-desk, asset-management, change-management.

Its standout features include Asset management, Help desk ticketing, Change management, Incident management, Problem management, Configuration management, Knowledge base, Reporting and dashboards, and it shines with pros like Free and open source, Comprehensive feature set for an ITSM tool, Customizable and extensible, Good community support.

Feature	AsteriskNOW	FreeSENTRAL
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

AsteriskNOW

Description: AsteriskNOW is an open source communications platform that provides IP PBX, voicemail, conference calling, call queuing, and other features. It is built on top of Asterisk and provides a graphical user interface for easier configuration and management.

FreeSENTRAL

Description: FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.

Key Features Comparison

AsteriskNOW Features

• Web-based GUI for easy configuration
• Built-in auto-provisioning for phones
• Real-time monitoring and reporting
• Voicemail transcription
• Call recording
• Call queues
• Interactive voice response (IVR)
• Conference bridges
• Call routing and switching

FreeSENTRAL Features

• Asset management
• Help desk ticketing
• Change management
• Incident management
• Problem management
• Configuration management
• Knowledge base
• Reporting and dashboards

Pros & Cons Analysis

AsteriskNOW

Pros

• Open source and free
• Very customizable and extensible
• Supports a wide range of telephony devices
• Scales well for large deployments
• Lower cost than proprietary PBX systems

Cons

• Steep learning curve
• Requires expertise to manage and maintain
• Limited official support options
• Upgrades can be complex
• Not as user friendly as commercial PBX software

FreeSENTRAL

Pros

• Free and open source
• Comprehensive feature set for an ITSM tool
• Customizable and extensible
• Good community support

Cons

• Less polished UI than paid options
• Limited native mobile apps
• Can be complex to set up and manage
• Lacks some advanced ITSM features

Pricing Comparison

AsteriskNOW

• Open Source

FreeSENTRAL

• Open Source