Clicky vs TrackingDesk

Struggling to choose between Clicky and TrackingDesk? Both products offer unique advantages, making it a tough decision.

Clicky is a Online Services solution with tags like analytics, tracking, dashboard, goals.

It boasts features such as Real-time analytics, Heatmaps, A/B testing, Customizable dashboards, Link tracking, Goal tracking, Referrer tracking, Custom alerts and pros including Easy to use interface, Affordable pricing, Good customer support, Helpful integration features.

On the other hand, TrackingDesk is a Business & Commerce product tagged with help-desk, ticketing, task-management, document-sharing, team-collaboration.

Its standout features include Cloud-based help desk software, Track support tickets, Manage customer conversations, Organize tasks, Share documents, Collaborate with team members, User-friendly interface, and it shines with pros like Cloud-based for easy access and scalability, Comprehensive ticket management system, Streamlined customer communication, Collaborative tools for team coordination, Intuitive user interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Clicky

Clicky

Clicky is a real-time web analytics service that tracks visitors and provides insights into traffic sources, popular content, referrers, and more. It offers customizable dashboards and goal tracking for understanding user behavior.

Categories:
Online Services Web Analytics
analytics tracking dashboard goals

Clicky Features

  1. Real-time analytics
  2. Heatmaps
  3. A/B testing
  4. Customizable dashboards
  5. Link tracking
  6. Goal tracking
  7. Referrer tracking
  8. Custom alerts

Pricing

  • Freemium

Pros

Easy to use interface

Affordable pricing

Good customer support

Helpful integration features

Cons

Limited segmentation options

No funnel visualization

No predictive analytics

Lacks some advanced features

TrackingDesk

TrackingDesk

TrackingDesk is a cloud-based help desk software that enables businesses to track support tickets, manage customer conversations, organize tasks, share documents, and collaborate with team members all from a user-friendly interface.

Categories:
Business & Commerce Customer Service & Support
help-desk ticketing task-management document-sharing team-collaboration

TrackingDesk Features

  1. Cloud-based help desk software
  2. Track support tickets
  3. Manage customer conversations
  4. Organize tasks
  5. Share documents
  6. Collaborate with team members
  7. User-friendly interface

Pricing

  • Subscription-Based

Pros

Cloud-based for easy access and scalability

Comprehensive ticket management system

Streamlined customer communication

Collaborative tools for team coordination

Intuitive user interface

Cons

Limited customization options

Potential data security concerns with cloud-based storage

May lack advanced features compared to enterprise-level help desk solutions

Pricing can be on the higher end for small businesses