Clicky vs TrackingDesk

Struggling to choose between Clicky and TrackingDesk? Both products offer unique advantages, making it a tough decision.

Clicky is a Online Services solution with tags like analytics, tracking, dashboard, goals.

It boasts features such as Real-time analytics, Heatmaps, A/B testing, Customizable dashboards, Link tracking, Goal tracking, Referrer tracking, Custom alerts and pros including Easy to use interface, Affordable pricing, Good customer support, Helpful integration features.

On the other hand, TrackingDesk is a Business & Commerce product tagged with help-desk, ticketing, task-management, document-sharing, team-collaboration.

Its standout features include Cloud-based help desk software, Track support tickets, Manage customer conversations, Organize tasks, Share documents, Collaborate with team members, User-friendly interface, and it shines with pros like Cloud-based for easy access and scalability, Comprehensive ticket management system, Streamlined customer communication, Collaborative tools for team coordination, Intuitive user interface.

Feature	Clicky	TrackingDesk
Overall Score	1	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Clicky

Description: Clicky is a real-time web analytics service that tracks visitors and provides insights into traffic sources, popular content, referrers, and more. It offers customizable dashboards and goal tracking for understanding user behavior.

TrackingDesk

Description: TrackingDesk is a cloud-based help desk software that enables businesses to track support tickets, manage customer conversations, organize tasks, share documents, and collaborate with team members all from a user-friendly interface.

Key Features Comparison

Clicky Features

• Real-time analytics
• Heatmaps
• A/B testing
• Customizable dashboards
• Link tracking
• Goal tracking
• Referrer tracking
• Custom alerts

TrackingDesk Features

• Cloud-based help desk software
• Track support tickets
• Manage customer conversations
• Organize tasks
• Share documents
• Collaborate with team members
• User-friendly interface

Pros & Cons Analysis

Clicky

Pros

• Easy to use interface
• Affordable pricing
• Good customer support
• Helpful integration features

Cons

• Limited segmentation options
• No funnel visualization
• No predictive analytics
• Lacks some advanced features

TrackingDesk

Pros

• Cloud-based for easy access and scalability
• Comprehensive ticket management system
• Streamlined customer communication
• Collaborative tools for team coordination
• Intuitive user interface

Cons

• Limited customization options
• Potential data security concerns with cloud-based storage
• May lack advanced features compared to enterprise-level help desk solutions
• Pricing can be on the higher end for small businesses

Pricing Comparison

Clicky

• Freemium

TrackingDesk

• Subscription-Based