Custify vs Akita

Struggling to choose between Custify and Akita? Both products offer unique advantages, making it a tough decision.

Custify is a Business & Commerce solution with tags like survey, nps, customer-feedback, customer-experience.

It boasts features such as Send targeted surveys via email, SMS, web forms, Gather customer feedback and NPS scores, Analyze results and uncover insights, Integrate with CRM and support tools, Automate workflows based on feedback, Segment customers and personalize outreach, Track metrics over time with dashboards, Collaborate across teams on feedback and pros including Easy to set up and use, Flexible and customizable surveys, Powerful analytics and reporting, Integration with other tools, Automation saves time, Scales to collect large volumes of feedback.

On the other hand, Akita is a Development product tagged with automation, testing, quality-assurance, typescript.

Its standout features include Record and playback tests, Automatic test generation, Parallel test execution, Visual testing, CI/CD integrations, Extensible via plugins, Built-in assertions and validations, Cross-browser testing, and it shines with pros like Open source and free, Easy to learn syntax, Active community support, Scalable and robust testing framework, Supports multiple languages and frameworks, Integrates with popular CI/CD tools.

Feature	Custify	Akita
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Development

Product Overview

Custify

Description: Custify is a customer feedback and NPS software that helps companies collect, analyze, and act on customer feedback to improve products, services, and experiences. It provides an easy way to send surveys, gather responses, identify unhappy customers, and uncover opportunities.

Akita

Description: Akita is an open-source automation platform designed specifically for testing and quality assurance. It enables users to write automated tests in TypeScript using an intuitive, readable syntax, providing a robust and scalable testing solution for development teams.

Key Features Comparison

Custify Features

• Send targeted surveys via email, SMS, web forms
• Gather customer feedback and NPS scores
• Analyze results and uncover insights
• Integrate with CRM and support tools
• Automate workflows based on feedback
• Segment customers and personalize outreach
• Track metrics over time with dashboards
• Collaborate across teams on feedback

Akita Features

• Record and playback tests
• Automatic test generation
• Parallel test execution
• Visual testing
• CI/CD integrations
• Extensible via plugins
• Built-in assertions and validations
• Cross-browser testing

Pros & Cons Analysis

Custify

Pros

• Easy to set up and use
• Flexible and customizable surveys
• Powerful analytics and reporting
• Integration with other tools
• Automation saves time
• Scales to collect large volumes of feedback

Cons

• Can get expensive for large volumes
• Setup requires some learning curve
• Advanced features require higher tier plan
• Email deliverability issues occasionally

Akita

Pros

• Open source and free
• Easy to learn syntax
• Active community support
• Scalable and robust testing framework
• Supports multiple languages and frameworks
• Integrates with popular CI/CD tools

Cons

• Limited built-in reporting
• Not ideal for non-web testing
• Steep learning curve for advanced features
• Lacks some enterprise-level features

Pricing Comparison

Custify

• Free
• Freemium
• Subscription-Based

Akita

• Open Source
• Free