Custify vs Amity

Struggling to choose between Custify and Amity? Both products offer unique advantages, making it a tough decision.

Custify is a Business & Commerce solution with tags like survey, nps, customer-feedback, customer-experience.

It boasts features such as Send targeted surveys via email, SMS, web forms, Gather customer feedback and NPS scores, Analyze results and uncover insights, Integrate with CRM and support tools, Automate workflows based on feedback, Segment customers and personalize outreach, Track metrics over time with dashboards, Collaborate across teams on feedback and pros including Easy to set up and use, Flexible and customizable surveys, Powerful analytics and reporting, Integration with other tools, Automation saves time, Scales to collect large volumes of feedback.

On the other hand, Amity is a Remote Work & Education product tagged with chat, file-sharing, task-management, calendar.

Its standout features include Group Chat, File Sharing, Task Management, Calendars, and it shines with pros like Improves team communication, Enables remote collaboration, Increases productivity, Integrates multiple tools in one platform.

Feature	Custify	Amity
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

Custify

Description: Custify is a customer feedback and NPS software that helps companies collect, analyze, and act on customer feedback to improve products, services, and experiences. It provides an easy way to send surveys, gather responses, identify unhappy customers, and uncover opportunities.

Amity

Description: Amity is a collaboration and productivity software that helps teams communicate, collaborate and get work done. It offers features like group chat, file sharing, task management, calendars and more.

Key Features Comparison

Custify Features

• Send targeted surveys via email, SMS, web forms
• Gather customer feedback and NPS scores
• Analyze results and uncover insights
• Integrate with CRM and support tools
• Automate workflows based on feedback
• Segment customers and personalize outreach
• Track metrics over time with dashboards
• Collaborate across teams on feedback

Amity Features

• Group Chat
• File Sharing
• Task Management
• Calendars

Pros & Cons Analysis

Custify

Pros

• Easy to set up and use
• Flexible and customizable surveys
• Powerful analytics and reporting
• Integration with other tools
• Automation saves time
• Scales to collect large volumes of feedback

Cons

• Can get expensive for large volumes
• Setup requires some learning curve
• Advanced features require higher tier plan
• Email deliverability issues occasionally

Amity

Pros

• Improves team communication
• Enables remote collaboration
• Increases productivity
• Integrates multiple tools in one platform

Cons

• Can be overwhelming with many features
• Requires training and onboarding
• Not free for all features
• Privacy concerns with data monitoring

Pricing Comparison

Custify

• Free
• Freemium
• Subscription-Based

Amity

• Freemium
• Subscription-Based