Devoted vs AskNicely

Struggling to choose between Devoted and AskNicely? Both products offer unique advantages, making it a tough decision.

Devoted is a Office & Productivity solution with tags like wiki, documents, databases, collaboration, opensource.

It boasts features such as Wiki pages, Markdown support, Databases, Kanban boards, @mentions, Comments, Version history, Access controls, Mobile apps, Plugins, Themes, Open source and pros including Free and open source, Great for documentation, Flexible content creation, Real-time collaboration, Mobile apps available, Self-hosted option available.

On the other hand, AskNicely is a Business & Commerce product tagged with feedback, nps, cx, customer-satisfaction.

Its standout features include Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals, and it shines with pros like Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Devoted

Devoted

Devoted is an open-source alternative to Notion and Confluence for knowledge management and collaboration. It allows teams to create wikis, documents, and databases to share information in one place.

Categories:
Office & Productivity Knowledge Management
wiki documents databases collaboration opensource

Devoted Features

  1. Wiki pages
  2. Markdown support
  3. Databases
  4. Kanban boards
  5. @mentions
  6. Comments
  7. Version history
  8. Access controls
  9. Mobile apps
  10. Plugins
  11. Themes
  12. Open source

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

Great for documentation

Flexible content creation

Real-time collaboration

Mobile apps available

Self-hosted option available

Cons

Less features than paid options

Steeper learning curve than some tools

Formatting options more limited

No offline access

AskNicely

AskNicely

AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Categories:
Business & Commerce Customer Experience
feedback nps cx customer-satisfaction

AskNicely Features

  1. Gather customer feedback through surveys
  2. Analyze customer satisfaction metrics
  3. Identify unhappy customers
  4. Enable companies to act on feedback
  5. Recognize and reward employees
  6. Promote word-of-mouth referrals

Pricing

  • Subscription-Based

Pros

Easy to use interface

Automated feedback collection

Powerful analytics and reporting

Integration with popular tools like Salesforce and Slack

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Feedback surveys can annoy customers if overused

Advanced features require higher pricing tier