FreeSENTRAL vs PBX in a Flash

Struggling to choose between FreeSENTRAL and PBX in a Flash? Both products offer unique advantages, making it a tough decision.

FreeSENTRAL is a Business & Commerce solution with tags like opensource, itsm, help-desk, asset-management, change-management.

It boasts features such as Asset management, Help desk ticketing, Change management, Incident management, Problem management, Configuration management, Knowledge base, Reporting and dashboards and pros including Free and open source, Comprehensive feature set for an ITSM tool, Customizable and extensible, Good community support.

On the other hand, PBX in a Flash is a Business & Commerce product tagged with pbx, voip, asterisk.

Its standout features include Web-based GUI for easy configuration, Built on top of Asterisk, Supports multiple VoIP protocols, Auto-configuration for phones, Call routing, IVR, voicemail, Real-time monitoring, Multi-tenant support, Integrations with CRMs, Mobile apps, and it shines with pros like Open source and free, Easy to setup and use, Very customizable, Great community support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FreeSENTRAL

FreeSENTRAL

FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.

Categories:
Business & Commerce It Service Management
opensource itsm help-desk asset-management change-management

FreeSENTRAL Features

  1. Asset management
  2. Help desk ticketing
  3. Change management
  4. Incident management
  5. Problem management
  6. Configuration management
  7. Knowledge base
  8. Reporting and dashboards

Pricing

  • Open Source

Pros

Free and open source

Comprehensive feature set for an ITSM tool

Customizable and extensible

Good community support

Cons

Less polished UI than paid options

Limited native mobile apps

Can be complex to set up and manage

Lacks some advanced ITSM features

PBX in a Flash

PBX in a Flash

PBX in a Flash is an open source PBX software built on top of Asterisk. It provides a web-based GUI for easier Asterisk configuration and management. Targeted at small to medium businesses.

Categories:
Business & Commerce Communication
pbx voip asterisk

PBX in a Flash Features

  1. Web-based GUI for easy configuration
  2. Built on top of Asterisk
  3. Supports multiple VoIP protocols
  4. Auto-configuration for phones
  5. Call routing, IVR, voicemail
  6. Real-time monitoring
  7. Multi-tenant support
  8. Integrations with CRMs
  9. Mobile apps

Pricing

  • Open Source
  • Custom Pricing

Pros

Open source and free

Easy to setup and use

Very customizable

Great community support

Cons

Can be complex for large deployments

Limited official support options

Some advanced features require coding