FreeSWITCH vs FreeSENTRAL
Struggling to choose between FreeSWITCH and FreeSENTRAL? Both products offer unique advantages, making it a tough decision.
FreeSWITCH is a Network & Admin solution with tags like telephony, voip, pbx, sip, webrtc.
It boasts features such as Open source, Supports multiple protocols like SIP, WebRTC, PSTN, Scalable and modular architecture, APIs for call control and management, Audio codecs like G.711, G.722, G.729, Opus, Speex, Video codecs like H.264, VP8, Conference calling and bridging, Call recording and monitoring, IVR and text-to-speech capabilities, Real-time call detail records and pros including Free and open source, Highly scalable and customizable, Supports wide range of use cases, Active community support, Available on multiple platforms.
On the other hand, FreeSENTRAL is a Business & Commerce product tagged with opensource, itsm, help-desk, asset-management, change-management.
Its standout features include Asset management, Help desk ticketing, Change management, Incident management, Problem management, Configuration management, Knowledge base, Reporting and dashboards, and it shines with pros like Free and open source, Comprehensive feature set for an ITSM tool, Customizable and extensible, Good community support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
FreeSWITCH
FreeSWITCH is an open source telephony platform designed to facilitate the creation of voice and chat driven products scaling from a softphone to a PBX and even up to an enterprise-class softswitch. It can be used to power PBX solutions, voicemail services, conference calling, contact center solutions and more.
Categories:
FreeSWITCH Features
- Open source
- Supports multiple protocols like SIP, WebRTC, PSTN
- Scalable and modular architecture
- APIs for call control and management
- Audio codecs like G.711, G.722, G.729, Opus, Speex
- Video codecs like H.264, VP8
- Conference calling and bridging
- Call recording and monitoring
- IVR and text-to-speech capabilities
- Real-time call detail records
Pricing
- Open Source
Pros
Cons
FreeSENTRAL
FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.
Categories:
FreeSENTRAL Features
- Asset management
- Help desk ticketing
- Change management
- Incident management
- Problem management
- Configuration management
- Knowledge base
- Reporting and dashboards
Pricing
- Open Source