Intercom vs Engage Master

Struggling to choose between Intercom and Engage Master? Both products offer unique advantages, making it a tough decision.

Intercom is a Social & Communications solution with tags like messaging, chat, support, analytics.

It boasts features such as Live Chat, Chatbots, Email Marketing, Help Desk, User Onboarding, Product Tours, User Feedback, Analytics and pros including Easy to use interface, Integrates with many platforms, Automation features, Detailed analytics, Good customer support.

On the other hand, Engage Master is a Business & Commerce product tagged with crm, email-marketing, landing-pages, workflows, automation.

Its standout features include Email marketing, Landing pages, Forms, Workflows, Lead scoring, Contact management, Campaign automation, Social media integration, Reporting and analytics, and it shines with pros like Easy to use interface, Comprehensive features for the price, Great for small to medium businesses, Flexible and customizable, Good customer support.

Feature	Intercom	Engage Master
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Intercom

Description: Intercom is a customer messaging platform that allows businesses to communicate with customers directly within their app, website, and more. It includes features like automated messages, chatbots, campaign tools, and analytics.

Engage Master

Description: Engage Master is a marketing automation and CRM software designed for small to medium-sized businesses. It provides features for email marketing, landing pages, forms, workflows and more to help businesses automate and manage customer relationships.

Key Features Comparison

Intercom Features

• Live Chat
• Chatbots
• Email Marketing
• Help Desk
• User Onboarding
• Product Tours
• User Feedback
• Analytics

Engage Master Features

• Email marketing
• Landing pages
• Forms
• Workflows
• Lead scoring
• Contact management
• Campaign automation
• Social media integration
• Reporting and analytics

Pros & Cons Analysis

Intercom

Pros

• Easy to use interface
• Integrates with many platforms
• Automation features
• Detailed analytics
• Good customer support

Cons

• Can be expensive for larger teams
• Limitations on free plan
• Steep learning curve initially

Engage Master

Pros

• Easy to use interface
• Comprehensive features for the price
• Great for small to medium businesses
• Flexible and customizable
• Good customer support

Cons

• Can be pricey for very small businesses
• Mobile app needs improvement
• Advanced features may require third party integrations
• Steep learning curve for some users

Pricing Comparison

Intercom

• Freemium
• Subscription-Based

Engage Master

• Subscription-Based