Intercom vs LiveChat Starter Kit

Struggling to choose between Intercom and LiveChat Starter Kit? Both products offer unique advantages, making it a tough decision.

Intercom is a Social & Communications solution with tags like messaging, chat, support, analytics.

It boasts features such as Live Chat, Chatbots, Email Marketing, Help Desk, User Onboarding, Product Tours, User Feedback, Analytics and pros including Easy to use interface, Integrates with many platforms, Automation features, Detailed analytics, Good customer support.

On the other hand, LiveChat Starter Kit is a Social & Communications product tagged with chat, live-chat, customer-service, sales.

Its standout features include Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications, and it shines with pros like Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.

Feature	Intercom	LiveChat Starter Kit
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Intercom

Description: Intercom is a customer messaging platform that allows businesses to communicate with customers directly within their app, website, and more. It includes features like automated messages, chatbots, campaign tools, and analytics.

LiveChat Starter Kit

Description: LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.

Key Features Comparison

Intercom Features

• Live Chat
• Chatbots
• Email Marketing
• Help Desk
• User Onboarding
• Product Tours
• User Feedback
• Analytics

LiveChat Starter Kit Features

• Unlimited agents
• Unlimited chats
• Visitor info gathering
• Real-time analytics
• Canned responses
• Mobile app
• Desktop app
• Chat transfer
• Email notifications

Pros & Cons Analysis

Intercom

Pros

• Easy to use interface
• Integrates with many platforms
• Automation features
• Detailed analytics
• Good customer support

Cons

• Can be expensive for larger teams
• Limitations on free plan
• Steep learning curve initially

LiveChat Starter Kit

Pros

• Easy to set up and use
• Affordable pricing
• Good features for the price
• Mobile app included
• Good customer support

Cons

• Limited customization
• No CRM integrations
• Lacks some advanced features of competitors
• Mobile app could be better

Pricing Comparison

Intercom

• Freemium
• Subscription-Based

LiveChat Starter Kit

• Freemium