
Description: InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. It includes features like asset management, change management, knowledge base, and more.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: AJ Help Desk SAAS is a cloud-based help desk software that allows businesses to manage customer inquiries and internal IT support tickets in one place. It offers features like ticket automation, custom views, SLA management, knowledge base, and multi-channel integration with email, social media, voice, and chat.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API