Pure Chat vs Cloud Chat 3

Struggling to choose between Pure Chat and Cloud Chat 3? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, Cloud Chat 3 is a Social & Communications product tagged with cloud, chat, messaging, video-calling, screen-sharing, integrations.

Its standout features include Real-time messaging, Group chat rooms, Direct messaging, Video calling, Screen sharing, Integrations with business apps, and it shines with pros like Easy to use interface, Works across devices, Secure encrypted chats, Scales with business needs, Integrates with other tools.

Feature	Pure Chat	Cloud Chat 3
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Pure Chat

Description: Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Cloud Chat 3

Description: Cloud Chat 3 is a cloud-based business chat software that allows real-time communication between team members. It has features like group chat rooms, direct messaging, video calling, screen sharing, and integrations with business apps.

Key Features Comparison

Pure Chat Features

• Unlimited agents
• Canned responses
• Visitor tracking
• Custom branding
• Integrations with CRM and help desk tools

Cloud Chat 3 Features

• Real-time messaging
• Group chat rooms
• Direct messaging
• Video calling
• Screen sharing
• Integrations with business apps

Pros & Cons Analysis

Pure Chat

Pros

• Easy to use interface
• Multiple integration options
• Good value for money

Cons

• Limited customization options
• No video or voice chat
• Basic reporting features

Cloud Chat 3

Pros

• Easy to use interface
• Works across devices
• Secure encrypted chats
• Scales with business needs
• Integrates with other tools

Cons

• Can get pricey for large teams
• Mobile app lacks some features
• No free version
• Video quality not the best

Pricing Comparison

Pure Chat

• Freemium
• Subscription-Based

Cloud Chat 3

• Subscription-Based