PurpleBricks vs OnlineAgentPicker

Struggling to choose between PurpleBricks and OnlineAgentPicker? Both products offer unique advantages, making it a tough decision.

PurpleBricks is a Business & Commerce solution with tags like property, sales, listings.

It boasts features such as Online property listing, Flat-fee pricing model, Accompanied viewings, Negotiation of offers, Sales progression support and pros including Lower fees compared to traditional estate agents, Convenient online platform, Personalized support throughout the selling process, Transparency in pricing and services.

On the other hand, OnlineAgentPicker is a Business & Commerce product tagged with call-routing, skillsbased-routing, agent-assignment.

Its standout features include Skills-based routing, Real-time agent availability tracking, Customizable call distribution algorithms, Detailed reporting and analytics, Integration with popular call center platforms, and it shines with pros like Improved customer experience through efficient call routing, Increased agent productivity and utilization, Reduced wait times and abandoned calls, Customizable to fit different call center needs.

Feature	PurpleBricks	OnlineAgentPicker
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

PurpleBricks

Description: PurpleBricks is an online estate agent that provides services to help people sell their homes. They charge a flat fee rather than a percentage of the sale price. Their services include advertising the property online, accompanying viewings, negotiating offers, and supporting the sales progression.

OnlineAgentPicker

Description: OnlineAgentPicker is a software tool that helps call center managers effectively route incoming calls to available agents. It uses skills-based routing and other algorithms to connect each customer to the best-matched agent.

Key Features Comparison

PurpleBricks Features

• Online property listing
• Flat-fee pricing model
• Accompanied viewings
• Negotiation of offers
• Sales progression support

OnlineAgentPicker Features

• Skills-based routing
• Real-time agent availability tracking
• Customizable call distribution algorithms
• Detailed reporting and analytics
• Integration with popular call center platforms

Pros & Cons Analysis

PurpleBricks

Pros

• Lower fees compared to traditional estate agents
• Convenient online platform
• Personalized support throughout the selling process
• Transparency in pricing and services

Cons

• Limited local expertise compared to traditional agents
• Potential for less personalized service
• Reliance on technology and online tools
• Potential for higher marketing costs for the seller

OnlineAgentPicker

Pros

• Improved customer experience through efficient call routing
• Increased agent productivity and utilization
• Reduced wait times and abandoned calls
• Customizable to fit different call center needs

Cons

• Potential integration challenges with existing systems
• Ongoing maintenance and support costs
• Learning curve for call center staff

Pricing Comparison

PurpleBricks

• Subscription-Based

OnlineAgentPicker

• Subscription-Based