PurpleBricks vs OnlineAgentPicker
Struggling to choose between PurpleBricks and OnlineAgentPicker? Both products offer unique advantages, making it a tough decision.
PurpleBricks is a Business & Commerce solution with tags like property, sales, listings.
It boasts features such as Online property listing, Flat-fee pricing model, Accompanied viewings, Negotiation of offers, Sales progression support and pros including Lower fees compared to traditional estate agents, Convenient online platform, Personalized support throughout the selling process, Transparency in pricing and services.
On the other hand, OnlineAgentPicker is a Business & Commerce product tagged with call-routing, skillsbased-routing, agent-assignment.
Its standout features include Skills-based routing, Real-time agent availability tracking, Customizable call distribution algorithms, Detailed reporting and analytics, Integration with popular call center platforms, and it shines with pros like Improved customer experience through efficient call routing, Increased agent productivity and utilization, Reduced wait times and abandoned calls, Customizable to fit different call center needs.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
PurpleBricks
PurpleBricks is an online estate agent that provides services to help people sell their homes. They charge a flat fee rather than a percentage of the sale price. Their services include advertising the property online, accompanying viewings, negotiating offers, and supporting the sales progression.
Categories:
PurpleBricks Features
- Online property listing
- Flat-fee pricing model
- Accompanied viewings
- Negotiation of offers
- Sales progression support
Pricing
- Subscription-Based
Pros
Cons
OnlineAgentPicker
OnlineAgentPicker is a software tool that helps call center managers effectively route incoming calls to available agents. It uses skills-based routing and other algorithms to connect each customer to the best-matched agent.
Categories:
OnlineAgentPicker Features
- Skills-based routing
- Real-time agent availability tracking
- Customizable call distribution algorithms
- Detailed reporting and analytics
- Integration with popular call center platforms
Pricing
- Subscription-Based