SurveyMonkey vs AskNicely

Struggling to choose between SurveyMonkey and AskNicely? Both products offer unique advantages, making it a tough decision.

SurveyMonkey is a Business & Commerce solution with tags like survey, forms, questionnaires, data-collection.

It boasts features such as Online survey creation, Customizable templates, Various question types, Survey logic, Distribution & collection options and pros including Easy to use interface, Mobile optimization, Real-time results, Data analysis tools, Integrations, Security.

On the other hand, AskNicely is a Business & Commerce product tagged with feedback, nps, cx, customer-satisfaction.

Its standout features include Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals, and it shines with pros like Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

Feature	SurveyMonkey	AskNicely
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SurveyMonkey

Description: SurveyMonkey is an online survey software that enables users to create professional online surveys quickly and easily. It offers a variety of customizable templates, question types, logic, and survey distribution & collection options to capture actionable data.

AskNicely

Description: AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Key Features Comparison

SurveyMonkey Features

• Online survey creation
• Customizable templates
• Various question types
• Survey logic
• Distribution & collection options

AskNicely Features

• Gather customer feedback through surveys
• Analyze customer satisfaction metrics
• Identify unhappy customers
• Enable companies to act on feedback
• Recognize and reward employees
• Promote word-of-mouth referrals

Pros & Cons Analysis

SurveyMonkey

Pros

• Easy to use interface
• Mobile optimization
• Real-time results
• Data analysis tools
• Integrations
• Security

Cons

• Limit on number of questions in free version
• No data export in free version
• Limited custom branding in free version

AskNicely

Pros

• Easy to use interface
• Automated feedback collection
• Powerful analytics and reporting
• Integration with popular tools like Salesforce and Slack
• Helps improve customer satisfaction

Cons

• Can be pricey for small businesses
• Feedback surveys can annoy customers if overused
• Advanced features require higher pricing tier

Pricing Comparison

SurveyMonkey

• Free
• Standard
• Advantage
• Enterprise
• Platinum

AskNicely

• Subscription-Based