
Description: Talkdesk is a cloud-based call center software that provides features like auto-dialers, call routing, IVR menus, call recording, and analytics. It integrates with popular CRM platforms and aims to improve call center efficiency and customer experience.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Slingshot VoIP is a cloud-based business phone system designed for small to midsize companies. It provides a centralized platform to manage calls, voicemails, contacts, and more through an intuitive web interface.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API