Thirdlane Connect vs 3CX

Struggling to choose between Thirdlane Connect and 3CX? Both products offer unique advantages, making it a tough decision.

Thirdlane Connect is a Business & Commerce solution with tags like crm, contact-management, pipeline-tracking, email-marketing, help-desk, analytics.

It boasts features such as Contact management, Pipeline tracking, Email marketing, Help desk, Analytics and pros including User friendly interface, Robust feature set, Integration with other software, Mobile access, Customizable workflows.

On the other hand, 3CX is a Business & Commerce product tagged with voip, pbx, sip, telephony, unified-communications.

Its standout features include VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration, and it shines with pros like Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

Feature	Thirdlane Connect	3CX
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Thirdlane Connect

Description: Thirdlane Connect is a customer relationship management (CRM) software that helps businesses organize contacts, track deals, automate marketing campaigns, and provide customer support. It offers features like contact management, pipeline tracking, email marketing, help desk, and analytics.

3CX

Description: 3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Key Features Comparison

Thirdlane Connect Features

• Contact management
• Pipeline tracking
• Email marketing
• Help desk
• Analytics

3CX Features

• VoIP PBX
• Auto Attendant
• Call Recording
• Call Reporting
• IVR
• Voicemail
• Video Conferencing
• Instant Messaging
• Presence
• CRM Integration

Pros & Cons Analysis

Thirdlane Connect

Pros

• User friendly interface
• Robust feature set
• Integration with other software
• Mobile access
• Customizable workflows

Cons

• Can be pricey for small businesses
• Steep learning curve
• Requires training and setup
• Occasional bugs and glitches
• Limited customization in lower tiers

3CX

Pros

• Open source
• Easy to use interface
• Supports popular SIP phones
• Has free edition
• Good value for money

Cons

• Limited mobile apps
• Steep learning curve initially
• Complex pricing structure
• Requires dedicated hardware/server

Pricing Comparison

Thirdlane Connect

• Subscription-Based
• Freemium

3CX

• Free
• Subscription-Based