3CX vs Asterisk

Struggling to choose between 3CX and Asterisk? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, Asterisk is a Network & Admin product tagged with voip, pbx, telephony.

Its standout features include PBX functionality, VoIP, Interactive voice response, Voicemail, Conference calling, Call routing, Call queuing, and it shines with pros like Open source and free, Highly customizable, Supports many protocols and codecs, Active development community, Integrates with many CRM and business software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

3CX

3CX

3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Categories:
Business & Commerce Communication & Collaboration
voip pbx sip telephony unified-communications

3CX Features

  1. VoIP PBX
  2. Auto Attendant
  3. Call Recording
  4. Call Reporting
  5. IVR
  6. Voicemail
  7. Video Conferencing
  8. Instant Messaging
  9. Presence
  10. CRM Integration

Pricing

  • Free
  • Subscription-Based

Pros

Open source

Easy to use interface

Supports popular SIP phones

Has free edition

Good value for money

Cons

Limited mobile apps

Steep learning curve initially

Complex pricing structure

Requires dedicated hardware/server

Asterisk

Asterisk

Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Categories:
Network & Admin Communication Platforms
voip pbx telephony

Asterisk Features

  1. PBX functionality
  2. VoIP
  3. Interactive voice response
  4. Voicemail
  5. Conference calling
  6. Call routing
  7. Call queuing

Pricing

  • Open Source

Pros

Open source and free

Highly customizable

Supports many protocols and codecs

Active development community

Integrates with many CRM and business software

Cons

Steep learning curve

Requires technical expertise to setup and manage

Limited official support

Fragmented documentation

Not as feature rich as proprietary PBX systems