3CX vs PBXware

Struggling to choose between 3CX and PBXware? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, PBXware is a Business & Commerce product tagged with voip, pbx, telephony, call-center.

Its standout features include Call routing, Voicemail, Conference calling, Call queues, IVR menus, CRM integrations, and it shines with pros like Open-source and free, On-premises solution, Customizable features, No vendor lock-in.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

3CX

3CX

3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Categories:
voip pbx sip telephony unified-communications

3CX Features

  1. VoIP PBX
  2. Auto Attendant
  3. Call Recording
  4. Call Reporting
  5. IVR
  6. Voicemail
  7. Video Conferencing
  8. Instant Messaging
  9. Presence
  10. CRM Integration

Pricing

  • Free
  • Subscription-Based

Pros

Open source

Easy to use interface

Supports popular SIP phones

Has free edition

Good value for money

Cons

Limited mobile apps

Steep learning curve initially

Complex pricing structure

Requires dedicated hardware/server


PBXware

PBXware

PBXware is an open-source IP PBX software that allows companies to set up their own on-premises phone system. It offers features like call routing, voicemail, conference calling, call queues, IVR menus, and integrations with CRM software.

Categories:
voip pbx telephony call-center

PBXware Features

  1. Call routing
  2. Voicemail
  3. Conference calling
  4. Call queues
  5. IVR menus
  6. CRM integrations

Pricing

  • Open Source
  • Free

Pros

Open-source and free

On-premises solution

Customizable features

No vendor lock-in

Cons

Requires technical expertise to setup and manage

Limited support options

Less user-friendly than cloud solutions