PBXware

PBXware

PBXware is an open-source IP PBX software that allows companies to set up their own on-premises phone system. It offers features like call routing, voicemail, conference calling, call queues, IVR menus, and integrations with CRM software.
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PBXware: Open-Source IP PBX Software for On-Premises Phone Systems

A feature-rich, open-source solution for managing your company's phone system, including call routing, voicemail, conferences, queues, IVR menus, and CRM integrations.

What is PBXware?

PBXware is an open-source IP PBX (Private Branch Exchange) software that enables organizations to deploy their own on-premises business phone system. It replaces traditional PBX hardware with a software solution that provides advanced telephony features hosted on company servers.

Some key features offered by PBXware include:

  • Call routing and handling - Advanced rules to route incoming and internal calls based on time, caller ID, DID mapping etc.
  • Voicemail and auto-attendant - Custom voicemail greetings and IVR menus for call routing.
  • Conferencing - Audio conferencing bridges allowing multiple callers to join the same call.
  • Call queues - Route and distribute incoming calls to groups agents and monitor performance.
  • CRM integrations - Integrate with popular CRM software solutions.
  • Reporting and analytics - Detailed call reporting with monitoring and analysis tools.

Unlike traditional on-premises PBX systems that rely on proprietary hardware, PBXware is a software-based solution designed to run on standard servers. This makes it scalable and cost-effective for SMBs and enterprises managing their own phone infrastructure.

PBXware is released under an open-source license, meaning the core software is available free but enterprise-grade support, maintenance, and features typically require purchasing a commercial license or subscription.

PBXware Features

Features

  1. Call routing
  2. Voicemail
  3. Conference calling
  4. Call queues
  5. IVR menus
  6. CRM integrations

Pricing

  • Open Source
  • Free

Pros

Open-source and free

On-premises solution

Customizable features

No vendor lock-in

Cons

Requires technical expertise to setup and manage

Limited support options

Less user-friendly than cloud solutions


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