Acrobits Softphone vs PBXware

Struggling to choose between Acrobits Softphone and PBXware? Both products offer unique advantages, making it a tough decision.

Acrobits Softphone is a Social & Communications solution with tags like voip, sip, softphone, remote-work.

It boasts features such as HD voice and video calling, Intuitive user interface, Call transfer, call forwarding and 3-way conferencing, Encryption and security features, Supports popular SIP servers like Asterisk, FreeSWITCH, etc., Desktop sharing, Voicemail support, Call recording, Presence and instant messaging, Bluetooth headset support, Customizable skins and themes and pros including Excellent audio and video quality, Easy to set up and use, Very reliable and stable, Good range of features, Works across different platforms, Affordable pricing.

On the other hand, PBXware is a Business & Commerce product tagged with voip, pbx, telephony, call-center.

Its standout features include Call routing, Voicemail, Conference calling, Call queues, IVR menus, CRM integrations, and it shines with pros like Open-source and free, On-premises solution, Customizable features, No vendor lock-in.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Acrobits Softphone

Acrobits Softphone

Acrobits Softphone is a VoIP softphone app for making calls over the internet using SIP protocols. It has a clean and intuitive interface and supports HD quality audio and video calls. Works well for remote workers and supports popular platforms like Asterisk.

Categories:
voip sip softphone remote-work

Acrobits Softphone Features

  1. HD voice and video calling
  2. Intuitive user interface
  3. Call transfer, call forwarding and 3-way conferencing
  4. Encryption and security features
  5. Supports popular SIP servers like Asterisk, FreeSWITCH, etc.
  6. Desktop sharing
  7. Voicemail support
  8. Call recording
  9. Presence and instant messaging
  10. Bluetooth headset support
  11. Customizable skins and themes

Pricing

  • Free
  • Subscription-Based

Pros

Excellent audio and video quality

Easy to set up and use

Very reliable and stable

Good range of features

Works across different platforms

Affordable pricing

Cons

Limited customization options

No built-in CRM integration

Can occasionally drop calls

Some features require add-on purchase


PBXware

PBXware

PBXware is an open-source IP PBX software that allows companies to set up their own on-premises phone system. It offers features like call routing, voicemail, conference calling, call queues, IVR menus, and integrations with CRM software.

Categories:
voip pbx telephony call-center

PBXware Features

  1. Call routing
  2. Voicemail
  3. Conference calling
  4. Call queues
  5. IVR menus
  6. CRM integrations

Pricing

  • Open Source
  • Free

Pros

Open-source and free

On-premises solution

Customizable features

No vendor lock-in

Cons

Requires technical expertise to setup and manage

Limited support options

Less user-friendly than cloud solutions