ArcChat.com vs Smartsupp
Struggling to choose between ArcChat.com and Smartsupp? Both products offer unique advantages, making it a tough decision.
ArcChat.com is a Social & Communications solution with tags like chat, messaging, realtime, webbased.
It boasts features such as Public chatrooms, Private messaging, User profiles, Emoticons, File sharing and pros including Free to use, Easy to access via web browser, Real-time communication, Public and private options.
On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.
Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
ArcChat.com
ArcChat.com is a free, web-based chat platform that allows real-time communication between people through instant messaging. It has public chatrooms and also supports private messages between users.
Categories:
ArcChat.com Features
- Public chatrooms
- Private messaging
- User profiles
- Emoticons
- File sharing
Pricing
- Free
Pros
Cons
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based