AskNicely vs Devoted

Struggling to choose between AskNicely and Devoted? Both products offer unique advantages, making it a tough decision.

AskNicely is a Business & Commerce solution with tags like feedback, nps, cx, customer-satisfaction.

It boasts features such as Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals and pros including Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

On the other hand, Devoted is a Office & Productivity product tagged with wiki, documents, databases, collaboration, opensource.

Its standout features include Wiki pages, Markdown support, Databases, Kanban boards, @mentions, Comments, Version history, Access controls, Mobile apps, Plugins, Themes, Open source, and it shines with pros like Free and open source, Great for documentation, Flexible content creation, Real-time collaboration, Mobile apps available, Self-hosted option available.

Feature	AskNicely	Devoted
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Office & Productivity

Product Overview

AskNicely

Description: AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Devoted

Description: Devoted is an open-source alternative to Notion and Confluence for knowledge management and collaboration. It allows teams to create wikis, documents, and databases to share information in one place.

Key Features Comparison

AskNicely Features

• Gather customer feedback through surveys
• Analyze customer satisfaction metrics
• Identify unhappy customers
• Enable companies to act on feedback
• Recognize and reward employees
• Promote word-of-mouth referrals

Devoted Features

• Wiki pages
• Markdown support
• Databases
• Kanban boards
• @mentions
• Comments
• Version history
• Access controls
• Mobile apps
• Plugins
• Themes
• Open source

Pros & Cons Analysis

AskNicely

Pros

• Easy to use interface
• Automated feedback collection
• Powerful analytics and reporting
• Integration with popular tools like Salesforce and Slack
• Helps improve customer satisfaction

Cons

• Can be pricey for small businesses
• Feedback surveys can annoy customers if overused
• Advanced features require higher pricing tier

Devoted

Pros

• Free and open source
• Great for documentation
• Flexible content creation
• Real-time collaboration
• Mobile apps available
• Self-hosted option available

Cons

• Less features than paid options
• Steeper learning curve than some tools
• Formatting options more limited
• No offline access

Pricing Comparison

AskNicely

• Subscription-Based

Devoted

• Open Source
• Self-Hosted