AskNicely vs Positively Free NPS

Struggling to choose between AskNicely and Positively Free NPS? Both products offer unique advantages, making it a tough decision.

AskNicely is a Business & Commerce solution with tags like feedback, nps, cx, customer-satisfaction.

It boasts features such as Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals and pros including Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

On the other hand, Positively Free NPS is a Business & Commerce product tagged with opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

Its standout features include Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty, and it shines with pros like Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

Feature	AskNicely	Positively Free NPS
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

AskNicely

Description: AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Positively Free NPS

Description: Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

Key Features Comparison

AskNicely Features

• Gather customer feedback through surveys
• Analyze customer satisfaction metrics
• Identify unhappy customers
• Enable companies to act on feedback
• Recognize and reward employees
• Promote word-of-mouth referrals

Positively Free NPS Features

• Open-source Net Promoter Score software
• Gather customer feedback via email surveys
• Data analysis tools to measure customer loyalty

Pros & Cons Analysis

AskNicely

Pros

• Easy to use interface
• Automated feedback collection
• Powerful analytics and reporting
• Integration with popular tools like Salesforce and Slack
• Helps improve customer satisfaction

Cons

• Can be pricey for small businesses
• Feedback surveys can annoy customers if overused
• Advanced features require higher pricing tier

Positively Free NPS

Pros

• Free and open-source
• Customizable survey templates
• Detailed customer feedback analytics

Cons

• Limited survey distribution channels
• May require technical expertise to set up
• Fewer features compared to paid NPS tools

Pricing Comparison

AskNicely

• Subscription-Based

Positively Free NPS

• Open Source