AskNicely vs SurveyLab

Struggling to choose between AskNicely and SurveyLab? Both products offer unique advantages, making it a tough decision.

AskNicely is a Business & Commerce solution with tags like feedback, nps, cx, customer-satisfaction.

It boasts features such as Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals and pros including Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

On the other hand, SurveyLab is a Business & Commerce product tagged with survey, questionnaire, form-builder.

Its standout features include Drag-and-drop form builder, Various question types, Customizable survey design, Integrations with third-party apps, Response analysis and reporting, White-label branding, Multilingual support, Logic branching and skip logic, Real-time response monitoring, Mobile-friendly surveys, and it shines with pros like Intuitive and user-friendly interface, Wide range of question types and customization options, Robust data analysis and reporting tools, Seamless integration with popular apps and platforms, Affordable pricing options for different business needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

AskNicely

AskNicely

AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Categories:
feedback nps cx customer-satisfaction

AskNicely Features

  1. Gather customer feedback through surveys
  2. Analyze customer satisfaction metrics
  3. Identify unhappy customers
  4. Enable companies to act on feedback
  5. Recognize and reward employees
  6. Promote word-of-mouth referrals

Pricing

  • Subscription-Based

Pros

Easy to use interface

Automated feedback collection

Powerful analytics and reporting

Integration with popular tools like Salesforce and Slack

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Feedback surveys can annoy customers if overused

Advanced features require higher pricing tier


SurveyLab

SurveyLab

SurveyLab is an online survey and questionnaire builder that allows users to easily create professional surveys, distribute them, and analyze responses. It has a drag-and-drop form builder, various question types, the ability to customize survey design, and integrations with third-party apps.

Categories:
survey questionnaire form-builder

SurveyLab Features

  1. Drag-and-drop form builder
  2. Various question types
  3. Customizable survey design
  4. Integrations with third-party apps
  5. Response analysis and reporting
  6. White-label branding
  7. Multilingual support
  8. Logic branching and skip logic
  9. Real-time response monitoring
  10. Mobile-friendly surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Wide range of question types and customization options

Robust data analysis and reporting tools

Seamless integration with popular apps and platforms

Affordable pricing options for different business needs

Cons

Limited free plan features

Advanced features may require higher-tier subscriptions

Potential learning curve for non-technical users

Limited survey response export options in lower tiers