Asterisk vs uContact

Struggling to choose between Asterisk and uContact? Both products offer unique advantages, making it a tough decision.

Asterisk is a Network & Admin solution with tags like voip, pbx, telephony.

It boasts features such as PBX functionality, VoIP, Interactive voice response, Voicemail, Conference calling, Call routing, Call queuing and pros including Open source and free, Highly customizable, Supports many protocols and codecs, Active development community, Integrates with many CRM and business software.

On the other hand, uContact is a Business & Commerce product tagged with contact-management, customer-profiles, activity-tracking, email-integration, reporting-tools.

Its standout features include Contact management, Activity tracking, Email integration, Reporting tools, Contact profiles, and it shines with pros like Easy to use interface, Flexible tagging and organization, Integration with other business apps, Can customize fields and views, Good for small business CRM needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Asterisk

Asterisk

Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Categories:
Network & Admin Communication Platforms
voip pbx telephony

Asterisk Features

  1. PBX functionality
  2. VoIP
  3. Interactive voice response
  4. Voicemail
  5. Conference calling
  6. Call routing
  7. Call queuing

Pricing

  • Open Source

Pros

Open source and free

Highly customizable

Supports many protocols and codecs

Active development community

Integrates with many CRM and business software

Cons

Steep learning curve

Requires technical expertise to setup and manage

Limited official support

Fragmented documentation

Not as feature rich as proprietary PBX systems

uContact

uContact

uContact is a contact management application that helps businesses organize customer information. It has features like contact profiles, activity tracking, email integration, and reporting tools to manage relationships.

Categories:
Business & Commerce Customer Relationship Management
contact-management customer-profiles activity-tracking email-integration reporting-tools

UContact Features

  1. Contact management
  2. Activity tracking
  3. Email integration
  4. Reporting tools
  5. Contact profiles

Pricing

  • Freemium

Pros

Easy to use interface

Flexible tagging and organization

Integration with other business apps

Can customize fields and views

Good for small business CRM needs

Cons

Mobile app could be better

Lacks some advanced CRM features like sales pipeline

Support options not as robust as larger platforms

May eventually outgrow capabilities if business scales up significantly