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UContact

uContact is a contact management application that helps businesses organize customer information. It has features like contact profiles, activity tracking, email integration, and reporting tools to manage relationships.

What is UContact?

uContact is a customer relationship management (CRM) software designed for small businesses to organize, track, and engage with customer contacts. Key features of uContact include:

  • Contact Profiles - Store all information about customers like name, company, email, phone, address, notes, etc. in one place.
  • Activity Tracking - Log emails, calls, meetings, notes and more to record interactions with each contact.
  • Email Integration - Sync email conversations into relevant contact profiles automatically.
  • Groups & Teams - Organize contacts into custom groups and collaborate with sales teams.
  • Reports & Analytics - Get insights into deals, contact history, performance by rep, and more.
  • Sales Pipeline - Visualize deal stages and forecast revenue with sales funnel reporting.
  • Email Marketing - Design, send and track email campaigns to contacts right from uContact.
  • Mobile Access - uContact mobile apps keep data accessible on-the-go.

Overall, uContact aims to help small business owners and sales teams effectively nurture customer relationships, increase productivity, and grow sales.

The Best UContact Alternatives

Top Apps like UContact

Bitrix24, Twilio, Asterisk, CloudTalk.io, Nectar Desk, KOOKOO, VICIdial Contact Center Suite, Amazon Connect, RingCentral Engage Digital, Mitel, Plum DEV, Aspect Prophecy, Genesys, VCC Live are some alternatives to UContact.

Bitrix24

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Twilio

Twilio is a cloud communications platform that enables developers to easily build voice, video, and messaging capabilities into web, desktop, and mobile software applications. Some key aspects of Twilio:APIs for communications - Twilio provides REST APIs to initiate outbound calls and texts, receive inbound communications, conduct video chats, etc...

Asterisk

Asterisk is an open source communications application platform that enables developers and integrators to build communications solutions, including VoIP phone systems, call center solutions, video conferencing servers, and more. It offers a wide range of features and capabilities that allow organizations to replace traditional proprietary phone systems with customized solutions...

CloudTalk.io

CloudTalk.io is a cloud-based business communication and collaboration platform. It brings together different modes of communication like chat, voice/video calling, screen sharing and allows seamless switching between them.Key features of CloudTalk.io include:Team chat rooms and direct messaging for efficient communicationHD quality audio/video conferencing integrated...

Nectar Desk

Nectar Desk is a cloud-based customer support and help desk software designed for modern support teams. It enables companies to provide exceptional customer service by giving agents everything they need in one centralized workspace.Key features of Nectar Desk include:Ticketing system to manage customer inquiriesSLAs and advanced automation to...

KOOKOO

KOOKOO is a free, open-source personal information manager and note taking application developed by KOOKOO Software. It is available for Windows, macOS and Linux operating systems.KOOKOO allows users to organize notes, ideas, to-do lists and other textual information easily in a simple tree-structure. It uses the concepts of notebooks...

VICIdial Contact Center Suite

VICIdial is an open source contact center suite that provides a complete solution for inbound/outbound voice calls, call routing, IVR menus, call recording, agent monitoring, and detailed reporting. It is highly scalable and can support contact centers ranging from small businesses to large enterprises.Some key features of VICIdial...

Amazon Connect

Amazon Connect is a cloud-based contact center service offered by Amazon Web Services (AWS). It provides a complete solution for companies to set up and manage a contact center without the need for expensive hardware or resources.Some key features of Amazon Connect include:Automatic call distribution (ACD) - Intelligently...

RingCentral Engage Digital

RingCentral Engage Digital is a comprehensive customer engagement platform designed to help businesses connect with customers across digital channels. It brings together features like digital messaging, chatbots, campaign builder, and social media management into one intuitive interface.Some key capabilities include:Omnichannel digital messaging - Send and receive messages with...

Mitel

Mitel is a global provider of business communications solutions for enterprises of all sizes. Founded in 1972 and headquartered in Ottawa, Canada, Mitel offers both cloud-based and on-premises phone systems, unified communications platforms, collaboration tools, and contact center software.Key products and solutions offered by Mitel include:Mitel MiCloud - A...

Plum DEV

Plum DEV is an open-source low-code platform designed for rapidly building internal business web applications. It enables users to visually model data, business logic, and user interfaces through a drag-and-drop interface to quickly generate full-stack web apps without hand-coding.Some key features of Plum DEV include:Visual data modeling -...

Aspect Prophecy

Aspect Prophecy is a comprehensive requirements management solution designed for software teams to capture, organize, analyze, and track requirements throughout the software development lifecycle.Key features of Aspect Prophecy include:Centralized requirements repository to store all functional and non-functional requirementsHierarchical structuring and categorization of requirements using user-defined attributesTraceability matrix providing...

Genesys

Genesys is an industry-leading customer experience platform trusted by organizations worldwide to orchestrate people-centric customer and employee experiences at scale across the contact center, back office and branches. With robust omnichannel routing, workforce engagement, analytics and artificial intelligence, Genesys solutions put the customer at the center of business operations to...

VCC Live

VCC Live is a feature-rich video conferencing and online meeting solution designed for business use. It offers a reliable cloud platform for hosting meetings with up to 250 participants, including options for screen sharing, recording, chat, and full HD video.Some key features of VCC Live include:Intuitive meeting client that...