AvePoint vs Gainsight

Struggling to choose between AvePoint and Gainsight? Both products offer unique advantages, making it a tough decision.

AvePoint is a Office & Productivity solution with tags like sharepoint, office-365, backup, recovery, migration, management, compliance, automation.

It boasts features such as Backup and recovery, Migration, Management, Compliance, Automation and pros including Comprehensive SharePoint and Office 365 protection, Automates administrative tasks, Helps ensure compliance.

On the other hand, Gainsight is a Business & Commerce product tagged with analytics, automation, customer-retention, user-adoption.

Its standout features include Customer Health Score, Automated Customer Journeys, Integrations and APIs, Predictive Analytics, Customer Success Planning, and it shines with pros like Powerful analytics and reporting, Automation to scale customer success, Identify at-risk customers, Drive product adoption, Improve retention and expansion.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

AvePoint

AvePoint

AvePoint is a software company that provides solutions for SharePoint, Office 365, and Dynamics. Their products focus on backup and recovery, migration, management, compliance, and automation for these platforms.

Categories:
Office & Productivity Collaboration
sharepoint office-365 backup recovery migration management compliance automation

AvePoint Features

  1. Backup and recovery
  2. Migration
  3. Management
  4. Compliance
  5. Automation

Pricing

  • Subscription-Based

Pros

Comprehensive SharePoint and Office 365 protection

Automates administrative tasks

Helps ensure compliance

Cons

Can be complex to deploy

Requires training for full utilization

Expensive for small businesses

Gainsight

Gainsight

Gainsight is a customer success software platform that helps companies increase retention, expansion, and advocacy. It provides analytics and automation tools to identify at-risk customers, onboard new users, and drive adoption.

Categories:
Business & Commerce Customer Success
analytics automation customer-retention user-adoption

Gainsight Features

  1. Customer Health Score
  2. Automated Customer Journeys
  3. Integrations and APIs
  4. Predictive Analytics
  5. Customer Success Planning

Pricing

  • Subscription-Based

Pros

Powerful analytics and reporting

Automation to scale customer success

Identify at-risk customers

Drive product adoption

Improve retention and expansion

Cons

Can be complex to set up and customize

Requires dedicated resources for implementation

Limited native integrations with some CRMs