Gainsight

Gainsight is a customer success software platform that helps companies increase retention, expansion, and advocacy. It provides analytics and automation tools to identify at-risk customers, onboard new users, and drive adoption.

Gainsight alternatives ➤

What is Gainsight?

Gainsight is a leading customer success software platform used by businesses to increase customer retention, expansion, and advocacy. The software provides a centralized dashboard to track customer health scores and usage data, enabling companies to identify at-risk customers and take proactive measures to nurture them.

Key features of Gainsight include:

Customer 360 - consolidated view of customer profile, usage data, milestones, and health scores
Journey Orchestration - map out and automate the entire customer journey with targeted email campaigns and in-app messages
Advocacy Management - tools to easily identify and leverage your happiest customers as brand advocates
Workflow Automation - create no-code workflows across teams like CSM, Support, and Sales to streamline processes
Analytics and Reporting - track retention, expansion, churn drivers, product usage, and other metrics

Overall, Gainsight is designed for subscription businesses looking to improve customer experiences, reduce churn, and drive expansion revenue - leading to higher lifetime value and a strong recurring revenue engine.

Official Links

Official Website
www.gainsight.com

The Best Gainsight Alternatives

Top Apps like Gainsight

Microsoft SharePoint, Bitrix24, Alfresco Community Edition, Viva Engage (Yammer), Workplace from Meta, HumHub, eXo Platform, AvePoint, Salesmachine, Custify, Natero, teamstinct.com, Akita, Amity are some alternatives to Gainsight.

Sugggest an alternative ❐

Microsoft SharePoint

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Bitrix24

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Alfresco Community Edition

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Viva Engage (Yammer)

Viva Engage by Microsoft, formerly known as Yammer, is an enterprise social networking platform designed to foster employee engagement, collaboration, and knowledge sharing. It provides a private online community where employees can have discussions, share documents, collaborate on projects, and more.Key features of Viva Engage include:Activity feed for...

Workplace from Meta

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HumHub

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EXo Platform

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AvePoint

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Salesmachine

Salesmachine is a cloud-based customer relationship management (CRM) and sales automation software designed specifically for small businesses. It aims to provide an all-in-one solution to simplify and automate sales processes.Key features of Salesmachine include:Contact Management - Store all customer and prospect information in one centralized database. Track details...

Custify

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Natero

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Teamstinct.com

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Akita

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Amity

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