Viva Engage (Yammer) vs Gainsight
Struggling to choose between Viva Engage (Yammer) and Gainsight? Both products offer unique advantages, making it a tough decision.
Viva Engage (Yammer) is a Social & Communications solution with tags like collaboration, communication, engagement, knowledge-sharing, teamwork.
It boasts features such as Real-time messaging, Groups and communities, Content sharing, Announcements, Praise and recognition, Polls and surveys, Integrations, Mobile apps, Analytics, Security and compliance and pros including Improves communication and collaboration, Fosters company culture and employee engagement, Facilitates knowledge sharing, Integrates with Microsoft 365 and Teams, Customizable platform, Available mobile apps, Advanced analytics and metrics, Robust security and compliance capabilities.
On the other hand, Gainsight is a Business & Commerce product tagged with analytics, automation, customer-retention, user-adoption.
Its standout features include Customer Health Score, Automated Customer Journeys, Integrations and APIs, Predictive Analytics, Customer Success Planning, and it shines with pros like Powerful analytics and reporting, Automation to scale customer success, Identify at-risk customers, Drive product adoption, Improve retention and expansion.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Viva Engage (Yammer)
Viva Engage by Microsoft is an enterprise social networking platform that allows employees to collaborate and share information across teams and organizations. It facilitates group discussions, knowledge sharing, team collaboration, and employee engagement.
Categories:
Viva Engage (Yammer) Features
- Real-time messaging
- Groups and communities
- Content sharing
- Announcements
- Praise and recognition
- Polls and surveys
- Integrations
- Mobile apps
- Analytics
- Security and compliance
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Gainsight
Gainsight is a customer success software platform that helps companies increase retention, expansion, and advocacy. It provides analytics and automation tools to identify at-risk customers, onboard new users, and drive adoption.
Categories:
Gainsight Features
- Customer Health Score
- Automated Customer Journeys
- Integrations and APIs
- Predictive Analytics
- Customer Success Planning
Pricing
- Subscription-Based