Custify vs Gainsight

Struggling to choose between Custify and Gainsight? Both products offer unique advantages, making it a tough decision.

Custify is a Business & Commerce solution with tags like survey, nps, customer-feedback, customer-experience.

It boasts features such as Send targeted surveys via email, SMS, web forms, Gather customer feedback and NPS scores, Analyze results and uncover insights, Integrate with CRM and support tools, Automate workflows based on feedback, Segment customers and personalize outreach, Track metrics over time with dashboards, Collaborate across teams on feedback and pros including Easy to set up and use, Flexible and customizable surveys, Powerful analytics and reporting, Integration with other tools, Automation saves time, Scales to collect large volumes of feedback.

On the other hand, Gainsight is a Business & Commerce product tagged with analytics, automation, customer-retention, user-adoption.

Its standout features include Customer Health Score, Automated Customer Journeys, Integrations and APIs, Predictive Analytics, Customer Success Planning, and it shines with pros like Powerful analytics and reporting, Automation to scale customer success, Identify at-risk customers, Drive product adoption, Improve retention and expansion.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.