Blinger.io vs Awesome Support

Struggling to choose between Blinger.io and Awesome Support? Both products offer unique advantages, making it a tough decision.

Blinger.io is a Development solution with tags like website-builder, drag-and-drop, templates, ecommerce, no-code.

It boasts features such as Drag-and-drop website builder, Hundreds of customizable templates, No coding required, Intuitive interface, Integrated e-commerce features and pros including Easy for beginners to use, Great for creating basic websites quickly, Affordable pricing.

On the other hand, Awesome Support is a Business & Commerce product tagged with wordpress, help-desk, ticketing-system, customer-support.

Its standout features include Ticketing system to manage customer support requests, Knowledgebase to provide self-service help articles, Multiple ticket statuses and workflow automation, Email piping to create tickets from incoming emails, Canned responses to quickly respond to common issues, SLA metrics and reporting, Role-based access and permissions, REST API integration, Multilingual support, and it shines with pros like Very customizable and extensible, Great for managing customer support at scale, Active development and helpful community support, Integrates nicely with WordPress, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Blinger.io

Blinger.io

Blinger.io is a user-friendly website builder that allows anyone to create professional-looking websites with no coding required. It has an intuitive drag-and-drop interface, hundreds of customizable templates, and integrated e-commerce features.

Categories:
website-builder drag-and-drop templates ecommerce no-code

Blinger.io Features

  1. Drag-and-drop website builder
  2. Hundreds of customizable templates
  3. No coding required
  4. Intuitive interface
  5. Integrated e-commerce features

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy for beginners to use

Great for creating basic websites quickly

Affordable pricing

Cons

Limited customization options

Not suitable for complex or advanced websites

Lacks some features of other website builders


Awesome Support

Awesome Support

Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing system on your WordPress site to manage customer questions, support requests, and internal teams.

Categories:
wordpress help-desk ticketing-system customer-support

Awesome Support Features

  1. Ticketing system to manage customer support requests
  2. Knowledgebase to provide self-service help articles
  3. Multiple ticket statuses and workflow automation
  4. Email piping to create tickets from incoming emails
  5. Canned responses to quickly respond to common issues
  6. SLA metrics and reporting
  7. Role-based access and permissions
  8. REST API integration
  9. Multilingual support

Pricing

  • Freemium
  • One-time Purchase
  • Subscription-Based

Pros

Very customizable and extensible

Great for managing customer support at scale

Active development and helpful community support

Integrates nicely with WordPress

Affordable pricing

Cons

Can be complex for simple use cases

Lacks some advanced features of premium help desk tools

Mobile app is lacking

Setup and configuration can be tricky