CallKite vs EasyCall Phone Call Center

Struggling to choose between CallKite and EasyCall Phone Call Center? Both products offer unique advantages, making it a tough decision.

CallKite is a Business & Commerce solution with tags like call-tracking, analytics, insights, optimize, campaigns.

It boasts features such as Call tracking, Call recording, Real-time call analytics, Lead attribution, Call routing, IVR surveys, Customizable dashboards, Integrations with CRMs and marketing platforms and pros including Detailed insights into phone calls and campaigns, Helps optimize marketing spend and campaigns, Easy to set up and use, Customizable dashboards and reporting, Can integrate with other business software.

On the other hand, EasyCall Phone Call Center is a Business & Commerce product tagged with call-center, cloudbased, inbound-calling, outbound-calling, ivr, call-recording, analytics, omnichannel, crm-integration.

Its standout features include Inbound and outbound calling, IVR (Interactive Voice Response) menus, Call recording, Analytics and reporting, Omnichannel support (voice, email, chat, etc.), CRM integrations, and it shines with pros like Cloud-based solution for easy deployment and scalability, Comprehensive call center features in a single platform, Integrations with popular CRM systems, Customizable IVR menus for improved customer experience.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.