EasyCall Phone Call Center
EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.
call-center
cloudbased
inbound-calling
outbound-calling
ivr
call-recording
analytics
omnichannel
crm-integration
EasyCall Phone Call Center: Cloud-Based Call Center Software
EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.
What is EasyCall Phone Call Center?
EasyCall Phone Call Center is a feature-rich cloud-based call center software designed for SMBs. It provides a wide range of functionalities to efficiently manage both inbound and outbound calls.
Key features include:
- Automatic call distribution
- Interactive voice response (IVR) menus
- Skills-based routing
- Call recording
- Real-time dashboard and reporting
- Omnichannel support (voice, email, chat, SMS)
- CRM integrations
- Flexible pricing plans
EasyCall enables small teams to handle high call volumes efficiently. Its intuitive interface and configuration wizards make it easy to set up in minutes without extensive training. It scales flexibly based on seasonal changes in traffic volumes. With strong uptime guarantees and reliable audio quality, EasyCall is a cost-effective solution for SMBs looking to deliver exceptional caller experiences.
EasyCall Phone Call Center Features
Features
- Inbound and outbound calling
- IVR (Interactive Voice Response) menus
- Call recording
- Analytics and reporting
- Omnichannel support (voice, email, chat, etc.)
- CRM integrations
Pricing
- Subscription-Based
Pros
Cloud-based solution for easy deployment and scalability
Comprehensive call center features in a single platform
Integrations with popular CRM systems
Customizable IVR menus for improved customer experience
Cons
Potential learning curve for users unfamiliar with call center software
Pricing may be higher compared to basic phone systems
Dependent on stable internet connectivity for cloud-based operations
Official Links
The Best EasyCall Phone Call Center Alternatives
Top Business & Commerce and Call Center Software and other similar apps like EasyCall Phone Call Center
Here are some alternatives to EasyCall Phone Call Center:
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