Struggling to choose between goyaPhone and EasyCall Phone Call Center? Both products offer unique advantages, making it a tough decision.
goyaPhone is a Social & Communications solution with tags like voip, messaging, video-calling, voice-calling, instant-messaging.
It boasts features such as VoIP calling, Video calling, Instant messaging, Cross-platform availability and pros including Free voice and video calls, Easy to use interface, Works across multiple devices, Instant messaging.
On the other hand, EasyCall Phone Call Center is a Business & Commerce product tagged with call-center, cloudbased, inbound-calling, outbound-calling, ivr, call-recording, analytics, omnichannel, crm-integration.
Its standout features include Inbound and outbound calling, IVR (Interactive Voice Response) menus, Call recording, Analytics and reporting, Omnichannel support (voice, email, chat, etc.), CRM integrations, and it shines with pros like Cloud-based solution for easy deployment and scalability, Comprehensive call center features in a single platform, Integrations with popular CRM systems, Customizable IVR menus for improved customer experience.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
goyaPhone is a user-friendly VoIP calling and messaging app for smartphones and computers. It allows free voice and video calls as well as instant messaging between goyaPhone users.
EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.