Callpage vs Upcall

Struggling to choose between Callpage and Upcall? Both products offer unique advantages, making it a tough decision.

Callpage is a Business & Commerce solution with tags like cloudbased, phone-system, virtual-pbx, call-routing, ivr-menus, call-recording.

It boasts features such as Virtual phone system, Call routing and IVR menus, Call recording and monitoring, Voicemail and missed call notifications, Integrations with popular business tools, Customizable call flows and scripts, Real-time call analytics and reporting and pros including Easy to set up and manage, Affordable pricing options, Robust call management features, Seamless integrations with other tools, Reliable cloud-based infrastructure.

On the other hand, Upcall is a Business & Commerce product tagged with call-routing, ivr, call-recording, analytics, crm-integration, helpdesk-integration.

Its standout features include Call routing and call center features, Call flows and IVRs, Call recording, Real-time analytics, Integrations with CRM and helpdesk tools, and it shines with pros like Designed for small businesses, Comprehensive call center features, Integrations with popular business tools, Real-time analytics and reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Callpage

Callpage

Callpage is a cloud-based phone system designed for small businesses. It provides a virtual PBX with features like call routing, IVR menus, call recording, and more. Easy to set up and manage.

Categories:
cloudbased phone-system virtual-pbx call-routing ivr-menus call-recording

Callpage Features

  1. Virtual phone system
  2. Call routing and IVR menus
  3. Call recording and monitoring
  4. Voicemail and missed call notifications
  5. Integrations with popular business tools
  6. Customizable call flows and scripts
  7. Real-time call analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and manage

Affordable pricing options

Robust call management features

Seamless integrations with other tools

Reliable cloud-based infrastructure

Cons

Limited customization options

Potential issues with call quality in some areas

Limited international availability


Upcall

Upcall

Upcall is a call routing and call center software designed for small businesses. It provides features like call flows, IVRs, call recording, real-time analytics, and integrations with CRM and helpdesk tools.

Categories:
call-routing ivr call-recording analytics crm-integration helpdesk-integration

Upcall Features

  1. Call routing and call center features
  2. Call flows and IVRs
  3. Call recording
  4. Real-time analytics
  5. Integrations with CRM and helpdesk tools

Pricing

  • Subscription-Based

Pros

Designed for small businesses

Comprehensive call center features

Integrations with popular business tools

Real-time analytics and reporting

Cons

Limited customization options

Pricing may be high for very small businesses

Potential learning curve for non-technical users