Upcall

Upcall is a call routing and call center software designed for small businesses. It provides features like call flows, IVRs, call recording, real-time analytics, and integrations with CRM and helpdesk tools.

Upcall alternatives ➤

What is Upcall?

Upcall is a cloud-based call routing and call center software designed for small businesses. It enables companies to easily set up a call center to handle inbound and outbound calls with features like:

Intuitive visual call flow builder to route calls and enable IVRs
Skills-based routing to connect callers with the right agents
Real-time and historical analytics and insights for calls
Call recording for quality assurance
CRM integrations with tools like Salesforce and Zoho
Helpdesk integrations with tools like Zendesk and Freshdesk

Upcall focuses on an easy-to-use intuitive interface allowing anyone to build sophisticated call flows and set up IVRs without technical expertise. It is designed for small businesses looking for advanced call center capabilities without the complexity. They offer transparent pricing plans for different customer sizes and needs.

Official Links

Official Website
www.upcall.com

The Best Upcall Alternatives

Top Apps like Upcall

CallRail, LiveCall, Toky, Callpage, CallHippo, LimeCall, Callmaker, Novocall, Callback Tracker are some alternatives to Upcall.

Sugggest an alternative ❐

CallRail

CallRail is a popular call tracking and analytics platform used by over 150,000 businesses worldwide. It allows companies to track phone calls, understand what happens on calls, and attribute calls to specific marketing campaigns and sources.Some key features of CallRail include:Accurately track phone calls, including the source, duration, recordings...

LiveCall

LiveCall is a cloud-based call center and phone system designed for small and medium businesses. It aims to provide enterprise-level calling features without the high costs and complexity. Some key features of LiveCall include:Automatic call distribution - Incoming calls are evenly distributed to available agents using customizable routing logic...

Toky

Toky is a free and open-source video editing software available for Windows, Mac and Linux operating systems. It provides a simple but capable video editing interface targeted at new users who want to quickly edit footage without advanced features.Some of the key features Toky offers include:Importing and exporting...

Callpage

Callpage is a cloud-based business phone system designed for small companies. It works as a virtual PBX, providing all the key features a business needs without requiring any on-site hardware.Key benefits of Callpage include:Easy web-based management - Set up call routing, IVR menus, extensions, and more through an...

CallHippo

CallHippo is a cloud-based virtual phone system and call tracking platform designed for small businesses. It aims to provide an all-in-one solution for small teams to manage phone calls, understand caller behavior, and improve sales and marketing efforts.Key features of CallHippo include:Cloud-based phone system - Includes a virtual...

LimeCall

LimeCall is a cloud-based customer engagement platform designed for businesses to manage customer interactions across multiple channels. It allows companies to set up a contact center to interact with customers over voice, video, live chat, email, text messaging, social media, and more from a unified interface.Some key features of...

Callmaker

Callmaker is a comprehensive call center and predictive dialer software solution for businesses. It provides the following key features:Predictive dialing to automatically connect agents to leads while respecting compliance rulesContact list management and advanced list filtering optionsCall routing and distribution tools to route calls based on agent availability, skills...

Novocall

Novocall is a cloud-based call center and contact center solution designed for small to mid-sized businesses. It aims to provide an all-in-one platform with the key capabilities needed to run a modern, omnichannel contact center.Some of the main features Novocall offers include:Automatic Call Distribution (ACD) - routes incoming...

Callback Tracker

Callback Tracker is a customer relationship management (CRM) software application designed for small businesses to organize, track, and manage customer interactions. It allows users to log calls, meetings, tasks, notes, and other activities to keep a history of communications for each contact.Some key features of Callback Tracker include:Contact...