What is CallHippo?
CallHippo is a cloud-based virtual phone system and call tracking platform designed for small businesses. It aims to provide an all-in-one solution for small teams to manage phone calls, understand caller behavior, and improve sales and marketing efforts.
Key features of CallHippo include:
- Cloud-based phone system - Includes a virtual business phone line, call routing, IVR menus, call queues, and other PBX features without the need for expensive on-premise hardware.
- Call tracking and analytics - Track phone calls to monitor marketing campaign success, analyze peak calling times and unanswered calls, identify valuable calls and callers.
- Call monitoring and recording - Monitor live calls, whisper to agents, barge in on calls, and record calls for coaching, liability purposes.
- Customizable phone numbers - Choose and configure local or toll-free numbers to display to callers.
- CRM integrations - Integrate CallHippo with popular CRM platforms like Salesforce, Zoho, Freshsales to capture lead details.
- Mobile apps - Mobile apps for iOS and Android allow easy call management on-the-go.
CallHippo aims to provide small teams with enterprise-grade calling capabilities without the typical high costs and complexity. Month-to-month plans make it easy for small companies to get started and scale up as they grow. It works best for sales teams, support teams, agencies, and other small businesses focused on optimizing their phone sales and service channels.
CallRail, CloudTalk.io, Zadarma, Grasshopper Virtual Phone, LinkedPhone, Call Me Private, LimeCall, HotTelecom, Ninja Number, Upcall, Anello Voice, Text Me Private, UniTel Voice are some alternatives to CallHippo.