CallHippo
CallHippo is a cloud-based phone system and call tracking software for small businesses. It provides features like a virtual phone system, call routing, IVR menus, call monitoring, and analytics.
phone-system
call-tracking
analytics
CallHippo: Cloud-Based Phone System & Call Tracking for Small Businesses
CallHippo offers a virtual phone system, call routing, IVR menus, call monitoring, and analytics for small businesses, all in the cloud.
What is CallHippo?
CallHippo is a cloud-based virtual phone system and call tracking platform designed for small businesses. It aims to provide an all-in-one solution for small teams to manage phone calls, understand caller behavior, and improve sales and marketing efforts.
Key features of CallHippo include:
- Cloud-based phone system - Includes a virtual business phone line, call routing, IVR menus, call queues, and other PBX features without the need for expensive on-premise hardware.
- Call tracking and analytics - Track phone calls to monitor marketing campaign success, analyze peak calling times and unanswered calls, identify valuable calls and callers.
- Call monitoring and recording - Monitor live calls, whisper to agents, barge in on calls, and record calls for coaching, liability purposes.
- Customizable phone numbers - Choose and configure local or toll-free numbers to display to callers.
- CRM integrations - Integrate CallHippo with popular CRM platforms like Salesforce, Zoho, Freshsales to capture lead details.
- Mobile apps - Mobile apps for iOS and Android allow easy call management on-the-go.
CallHippo aims to provide small teams with enterprise-grade calling capabilities without the typical high costs and complexity. Month-to-month plans make it easy for small companies to get started and scale up as they grow. It works best for sales teams, support teams, agencies, and other small businesses focused on optimizing their phone sales and service channels.
CallHippo Features
Features
- Cloud-based phone system
- Call routing
- IVR menus
- Call monitoring
- Analytics
Pricing
- Subscription-Based
Pros
Easy to set up and use
Scalable
Affordable pricing
Good call quality
Detailed analytics and reporting
Cons
Limited integration options
No video conferencing
Some limitations for larger businesses
Official Links
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