LimeCall vs CallHippo

Struggling to choose between LimeCall and CallHippo? Both products offer unique advantages, making it a tough decision.

LimeCall is a Business & Commerce solution with tags like voice, video, messaging, chat, customer-support.

It boasts features such as Omnichannel customer engagement, Real-time call routing, IVR and virtual agents, Call recording, Call analytics, CRM integrations, Team collaboration, Customizable dashboards, API access, White labeling and pros including Easy to use interface, Flexible pricing plans, Robust feature set, Reliable uptime, Good customer support, Integrates with many CRMs and marketing tools.

On the other hand, CallHippo is a Business & Commerce product tagged with phone-system, call-tracking, analytics.

Its standout features include Cloud-based phone system, Call routing, IVR menus, Call monitoring, Analytics, and it shines with pros like Easy to set up and use, Scalable, Affordable pricing, Good call quality, Detailed analytics and reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LimeCall

LimeCall

LimeCall is a voice, video, and message platform for businesses, enabling customers to connect to companies and their staff through calls, text messaging, chatbots, video conferencing, and more. It integrates customer communication channels in a single platform.

Categories:
Business & Commerce Customer Service
voice video messaging chat customer-support

LimeCall Features

  1. Omnichannel customer engagement
  2. Real-time call routing
  3. IVR and virtual agents
  4. Call recording
  5. Call analytics
  6. CRM integrations
  7. Team collaboration
  8. Customizable dashboards
  9. API access
  10. White labeling

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Flexible pricing plans

Robust feature set

Reliable uptime

Good customer support

Integrates with many CRMs and marketing tools

Cons

Can be pricey for larger teams

Mobile app needs more features

Some users report bugs

Lacks some advanced call center features

CallHippo

CallHippo

CallHippo is a cloud-based phone system and call tracking software for small businesses. It provides features like a virtual phone system, call routing, IVR menus, call monitoring, and analytics.

Categories:
Business & Commerce Communication
phone-system call-tracking analytics

CallHippo Features

  1. Cloud-based phone system
  2. Call routing
  3. IVR menus
  4. Call monitoring
  5. Analytics

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Detailed analytics and reporting

Cons

Limited integration options

No video conferencing

Some limitations for larger businesses