Zadarma
Zadarma is a cloud-based phone system and virtual PBX service that allows businesses to set up a professional phone system in the cloud. It provides VOIP calling, call routing, IVR menus, call recording, and other features without the need for on-premise hardware.
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pbx
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call-recording
Zadarma: Cloud-Based Phone System & Virtual PBX Service
Cloud-based phone system and virtual PBX service that provides VOIP calling, call routing, IVR menus, call recording, and other features without on-premise hardware needs
What is Zadarma?
Zadarma is a cloud-based virtual phone system and PBX for businesses. It allows companies to set up a full-featured business phone system in the cloud without the need for expensive on-premise hardware or software. Some key features of Zadarma include:
- Cloud-based system - The phone system lives in the cloud so there is no hardware to maintain.
- Virtual phone numbers - Zadarma provides virtual business phone numbers in over 40 countries.
- Call routing - Intelligent call routing to route calls based on time of day, department, geography etc.
- IVR menus - Customizable interactive voice response menus to provide callers options for self-service.
- Voicemail to Email - Voicemail messages can be delivered via email.
- Call conferencing - Host conference calls with many participants.
- Call recording - Selective and on-demand call recording for quality control.
- CRM Integrations - Integrate with popular CRM platforms.
- Mobile apps - Mobile apps allow system access on-the-go.
Zadarma aims to provide enterprise-grade phone system features without the high cost and management needs of an on-premise system. It's pricing is very competitive compared to rivals. The service is best suited for SMBs and growing companies that want advanced functionality without high costs.
Zadarma Features
Features
- Cloud-based phone system
- Virtual PBX
- VOIP calling
- Call routing
- IVR menus
- Call recording
Pricing
- Freemium
- Subscription-Based
Pros
No need for on-premise hardware
Easy to set up
Scalable
Lower costs compared to traditional phone systems
Cons
Reliant on internet connectivity
Can have call quality issues
Limited customer support options
Integration with CRMs and other tools can be tricky
Official Links
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