HotTelecom is a cloud-based business phone system for small and midsize businesses. It offers a range of features including auto attendants, call routing, voicemail transcription, CRM integrations, mobile apps, and analytics.
HotTelecom is a cloud-based business phone system designed for small and midsize business. It provides companies with an alternative to traditional on-premise PBX systems by delivering enterprise-class phone capabilities through the cloud.
Some key benefits of HotTelecom include cost savings from eliminating the need to maintain phone hardware onsite, easy scalability to support business growth, mobility features that allow employees to use the system on their cell phones, access advanced call management and monitoring analytics, and integration with popular CRM and help desk platforms.
HotTelecom delivers IVR and auto attendants, intelligent call routing tools, voicemail with transcription, a softphone desktop app, mobile apps for iOS and Android, and over 40 business phone features out of the box. It also provides vendors, partners and customers with a branded online portal to manage preferences and access analytics.
Overall, HotTelecom is designed to streamline business communications through an intuitive phone solution accessible from anywhere with an internet connection. The system routes calls effectively to improve productivity and deliver insightful reports to optimize customer and employee interactions.