Callmaker
Callmaker is a call center and dialer software designed for businesses to efficiently manage outbound calls and call campaigns. It provides predictive dialing, call routing, campaign management tools, real-time analytics, and integrations with popular CRM platforms.
dialer
predictive-dialing
call-routing
campaign-management
analytics
crm-integration
Callmaker: Efficient Call Center and Dialer Software
Predictive dialing, call routing, campaign management tools, real-time analytics, and CRM integrations for businesses.
What is Callmaker?
Callmaker is a comprehensive call center and predictive dialer software solution for businesses. It provides the following key features:
- Predictive dialing to automatically connect agents to leads while respecting compliance rules
- Contact list management and advanced list filtering options
- Call routing and distribution tools to route calls based on agent availability, skills, and other rules
- Built-in CRM integrations to easily augment lead records with calling data
- Customizable agent desktop for efficient call handling and disposition coding
- Real-time campaign analytics dashboard to optimize campaigns while running
- Automated compliance features for DNC, TCPA and other regulations
- Flexible reporting on agent productivity, call outcomes, and other KPIs
- Call recording options for quality assurance and coaching
- Role-based access control to manage permissions
- API access for further customization and integrations
With its modern UI, robust feature set, and automated compliance, Callmaker enables businesses to efficiently scale their outbound calling while following best practices.
Callmaker Features
Features
- Predictive dialing
- Call routing
- Campaign management
- Real-time analytics
- CRM integrations
Pricing
- Subscription-Based
- Custom Pricing
Pros
Increases agent productivity
Optimizes call center resources
Detailed reporting and analytics
Easy to use interface
Cons
Can be expensive for smaller teams
Limited customization options
Requires training and setup
Official Links
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