Callmaker

Callmaker is a call center and dialer software designed for businesses to efficiently manage outbound calls and call campaigns. It provides predictive dialing, call routing, campaign management tools, real-time analytics, and integrations with popular CRM platforms.

Callmaker alternatives ➤

What is Callmaker?

Callmaker is a comprehensive call center and predictive dialer software solution for businesses. It provides the following key features:

Predictive dialing to automatically connect agents to leads while respecting compliance rules
Contact list management and advanced list filtering options
Call routing and distribution tools to route calls based on agent availability, skills, and other rules
Built-in CRM integrations to easily augment lead records with calling data
Customizable agent desktop for efficient call handling and disposition coding
Real-time campaign analytics dashboard to optimize campaigns while running
Automated compliance features for DNC, TCPA and other regulations
Flexible reporting on agent productivity, call outcomes, and other KPIs
Call recording options for quality assurance and coaching
Role-based access control to manage permissions
API access for further customization and integrations

With its modern UI, robust feature set, and automated compliance, Callmaker enables businesses to efficiently scale their outbound calling while following best practices.

Official Links

Official Website
callmaker.net

The Best Callmaker Alternatives

Top Apps like Callmaker

Zendesk, Chatwoot, Intercom, Olark, CallRail, User.com, Zendesk Chat, LiveAgent, Tidio , Chaskiq, Jitbit Live Chat, Upcall are some alternatives to Callmaker.

Sugggest an alternative ❐

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

Olark

Olark is a feature-rich live chat and messaging platform designed for customer service and sales teams. It enables real-time conversations between businesses and visitors on their websites through chat widgets, allowing companies to provide immediate assistance.Key features of Olark include:Unlimited chat agents and conversationsCustomizable chat box designs and...

CallRail

CallRail is a popular call tracking and analytics platform used by over 150,000 businesses worldwide. It allows companies to track phone calls, understand what happens on calls, and attribute calls to specific marketing campaigns and sources.Some key features of CallRail include:Accurately track phone calls, including the source, duration, recordings...

User.com

User.com is a leading user research and usability testing platform used by product teams across various industries. It aims to help teams validate product ideas faster by connecting them with target users for quick yet insightful feedback.Some key capabilities and benefits of User.com include:Access to network...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

Chaskiq

Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.Some key features of Chaskiq include:Interactive chatbots for automated conversationsTeam inbox for managing support ticketsKnowledge...

Jitbit Live Chat

Jitbit Live Chat is a customer service software designed for small businesses to communicate with customers and manage support issues. It comes with a suite of help desk and live chat tools to improve real-time engagement.The core functionality includes a customizable chat widget that can be embedded on a...

Upcall

Upcall is a cloud-based call routing and call center software designed for small businesses. It enables companies to easily set up a call center to handle inbound and outbound calls with features like:Intuitive visual call flow builder to route calls and enable IVRsSkills-based routing to connect callers with the...