Chaskiq
Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.
live-chat
email
messaging
customer-support
Chaskiq: Open-Source Live Chat & Messaging
An open-source alternative to Intercom, Chaskiq provides features for managing customer conversations via live chat, email, and messaging platforms.
What is Chaskiq?
Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.
Some key features of Chaskiq include:
- Interactive chatbots for automated conversations
- Team inbox for managing support tickets
- Knowledge base to provide self-service support
- Conversation tagging and filtering
- Integration with popular messaging platforms like WhatsApp, Facebook Messenger etc.
- Campaigns to engage users via emails or in-app messages
- User segmentation for targeted communications
- Analytics to track performance and user engagement
As Chaskiq is open-source software, it gives more control and flexibility compared to Intercom in terms of customization, scalability and reducing total cost of ownership. The tradeoff is that it requires more technical expertise to set up and manage.
Overall, Chaskiq provides a good open-source alternative to commercial solutions like Intercom for carrying customer conversations across multiple channels.
Chaskiq Features
Features
- Live Chat
- Email Marketing
- Help Desk
- Knowledge Base
- Conversation Funnels
- Team Inboxes
- Automation
- Integrations
- Custom Bots
- Real-Time Analytics
Pricing
- Open Source
- Freemium
- Custom Pricing
Pros
Open source and self-hosted
Highly customizable
Good selection of features
Active development community
Affordable pricing
Cons
Steeper learning curve than SaaS alternatives
Limited native integrations
Less polished UI than competitors
Lacks some advanced features of paid tools
Official Links
The Best Chaskiq Alternatives
Top Social & Communications and Customer Engagement and other similar apps like Chaskiq
HubSpot
HubSpot is an all-in-one inbound marketing, sales, and customer service software. Features of HubSpot include:Blogging and content creation tools to create blog posts, ebooks, and other content that attracts and converts visitorsSEO tools like meta tag editors, sitemap generators, and automatic optimization for search enginesLanding page builder to quickly create...
Freshdesk
Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a self-serve knowledge...
Chatwoot
Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow an unlimited...
Tawk.to
tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics to understand chat...
Chatango
Chatango is a popular free chat platform and software that enables real-time online conversations through the use of chat rooms. It was launched in 1999 and has since become one of the largest chat services on the web.Some key features of Chatango include:Customizable user profiles - Users can personalize their...
Brevo
Brevo is an AI-powered coding assistant designed to boost developer productivity. It provides real-time code completions, design pattern recommendations, and automated code reviews.Brevo integrates seamlessly with popular IDEs like Visual Studio, IntelliJ, and Eclipse. As developers write code, Brevo analyzes it to understand context and intent. It then provides intelligent...
Chat by KeyReply
Chat by KeyReply is an intuitive yet powerful chatbot platform designed to help businesses boost customer engagement. Its easy-to-use visual bot builder allows anyone to create AI-powered conversational agents in minutes without coding. Companies can integrate KeyReply chatbots with their websites, messaging apps, and digital channels to automate conversations at...
XonChat
XonChat is a free, open source cross-platform Internet Relay Chat (IRC) client first released in 2019 by Eugene Prikazchikov. It is written in C++ using the Qt framework. XonChat provides a user-friendly graphical interface for connecting and communicating on IRC networks and channels.Key features of XonChat include:Available on Windows, macOS,...
Tiledesk
Tiledesk is an open-source live chat and chatbot platform designed for websites. It provides the tools to have real-time conversations with website visitors and automate responses to frequently asked questions.As an open-source software, Tiledesk is free to download, install, and modify. It offers an easy-to-use admin dashboard to manage chat...
LiveCall
LiveCall is a cloud-based call center and phone system designed for small and medium businesses. It aims to provide enterprise-level calling features without the high costs and complexity. Some key features of LiveCall include:Automatic call distribution - Incoming calls are evenly distributed to available agents using customizable routing logic.Interactive voice...
Customer.io
Customer.io is a marketing automation and campaign management platform optimized for sending targeted, personalized email, push notifications, and SMS campaigns. Key features include:Segmentation tools to divide contacts based on behaviors, attributes, events, and user profilesDrag-and-drop email campaign builder with hundreds of customizable templatesA/B testing capabilities to optimize marketing performance Tools...
PHP Live! Support
PHP Live! Support is a feature-rich live chat and helpdesk software solution designed specifically for PHP developers and webmasters. It seamlessly integrates with PHP applications to provide real-time visitor tracking, live chat, and ticketed support system functionalities.Key features include:Easy integration with PHP/MySQL sites and applicationsReal-time website visitor monitoring and live...
LiveAgent
LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
JivoChat
JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations and save...
UseResponse
UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
Freshchat
Freshchat is a customer engagement and support platform designed to help companies have more meaningful and productive conversations with their customers. It brings together key capabilities like live chat, bots, shared team inboxes, and automation workflows into one integrated solution.With Freshchat, support and sales teams can manage all their customer...
InstantChat.io
InstantChat.io is a free and open-source live chat software designed for small businesses and individuals to add real-time chat features to their websites. It enables website visitors to instantly communicate with customer service reps and sales agents via chat to get quick answers to questions and close more deals.Key features...
Mibew
Mibew is an open-source live chat application developed to enable real-time communication between website visitors and site operators. It provides a chat widget that can be easily integrated into any website to allow visitors to start chats and get their questions answered instantly.As an open-source solution, Mibew is free to...
Callpage
Callpage is a cloud-based business phone system designed for small companies. It works as a virtual PBX, providing all the key features a business needs without requiring any on-site hardware.Key benefits of Callpage include:Easy web-based management - Set up call routing, IVR menus, extensions, and more through an intuitive online...
Trackaview
Trackaview is a user-friendly web analytics platform designed to help website owners and marketers understand visitor traffic and behavior on their sites. Some key features of Trackaview include:Intuitive dashboard with graphs and reports for pageviews, bounce rate, referral sources, landing pages, and other metrics.Easy implementation by adding a snippet of...
HelpCrunch
HelpCrunch is a cloud-based customer service software designed for small and medium businesses. It allows companies to manage all customer conversations from one help desk platform.Key features of HelpCrunch include:Shared team inboxes - Manage multiple support inboxes from different channels like email, live chat, Twitter, Facebook etc. under one help...
LiveChat Starter Kit
LiveChat Starter Kit is a user-friendly live chat application designed for small businesses and startups. It provides all the basic tools needed to engage with website visitors in real-time via chat and improve the customer experience.Key features include unlimited chat agents, basic canned responses, visitor profiling, chat ratings, mobile apps,...
CloudChat
CloudChat is a feature-rich cloud-based team chat and messaging application designed for businesses of all sizes. It brings together different forms of communication like group messaging, private chats, audio/video conferencing and file sharing into one unified platform.Some of the key capabilities and benefits of CloudChat include:Team spaces and rooms -...
Live Chat Bot
Live Chat Bot is an artificial intelligence-powered conversational agent that interacts with website visitors in real time through a chat interface. It serves as an automated customer service representative by responding to common questions, providing information about products/services, and assisting with common tasks like checkouts or form fills.Major features of...
Notific.io
Notific.io is a versatile notification delivery platform designed to help businesses and developers easily send notifications across multiple channels. It supports email, SMS, voice calls, mobile push notifications, web push, and more.Key features include:Easy API and webhook integrations - Send notifications directly from your app or set up triggers based...
Adsoup
Adsoup is an open-source ad blocker and anti-tracking extension for web browsers such as Chrome, Firefox, and Edge. It works by using curated filter lists to block intrusive ads, popups, and tracking scripts that violate user privacy.Adsoup is designed to provide a smooth, uncluttered web browsing experience by removing annoying...
SendPulse
SendPulse is a cloud-based email marketing and automation platform suitable for small businesses, online stores, bloggers, marketing agencies and enterprises. It provides users with various tools to create professional emails and newsletters, collect contacts, organize and manage subscriber lists, set up automated email workflows and campaigns, and analyze the results.Some...
Callbell
Callbell is a feature-rich cloud-based call center software designed for small and medium businesses. It enables companies to set up a professional call center in minutes without investing in any hardware or telephony infrastructure.Key features of Callbell include:Auto attendant - Automated interactive voice response system that routes calls to the...
Dashly
Dashly is an open-source web application that serves both as a dashboard builder and API mock server. It provides developers and teams a quick way to create custom dashboards that display important business metrics, analytics, application health, and other key data points.Some key features of Dashly include:Drag-and-drop interface to visually...
Reply Now
Reply Now is an email productivity application designed to help users manage their replies more efficiently. It works inside your existing email system, whether Outlook, Gmail, or another provider.Some key features of Reply Now include:Reminders for emails that need a response - Emails are detected and reminders automatically set so...
Erxes
Erxes is an open-source customer engagement and support platform designed to help businesses manage customer conversations across multiple channels. It brings different communication channels like email, live chat, social media and SMS into one unified inbox.With Erxes, businesses can track all customer interactions in one place, assign support tickets, monitor...
REVE Chat
REVE Chat is a feature-rich live chat software designed for businesses to improve customer service and increase sales. It enables companies to communicate with potential customers visiting their website through real-time messaging.Some key features of REVE Chat include:Real-time visitor monitoring to see who is on your websiteChat history and transcripts...
Messengerify
Messengerify is a browser extension available for Google Chrome, Mozilla Firefox, Opera, and Microsoft Edge that integrates Facebook Messenger functionality directly into your desktop web browser. It enables users to chat with their Facebook friends, receive notifications, and carry conversations seamlessly without having to switch back to the Facebook website...
Botique.ai
botique.ai is a comprehensive chatbot creation and management platform designed to empower businesses to leverage conversational AI. It enables anyone, regardless of technical expertise, to build sophisticated chatbots through an intuitive drag-and-drop interface and deploy them across multiple messaging channels.Some key capabilities and benefits of botique.ai include:Drag-and-drop bot builder with...
InnerTrends
InnerTrends is a mindfulness and personal growth app designed to help people lead more meaningful and purposeful lives. The app provides users with quick, daily micro-practices that take just 60 seconds to complete.These short practices aim to cultivate self-awareness, resilience, empathy, and insight. Each day, users are guided through a...
Salesmachine
Salesmachine is a cloud-based customer relationship management (CRM) and sales automation software designed specifically for small businesses. It aims to provide an all-in-one solution to simplify and automate sales processes.Key features of Salesmachine include:Contact Management - Store all customer and prospect information in one centralized database. Track details like emails,...
Ramen
Ramen is an open-source 3D computer graphics software toolset for visual effects, game development, animation, scientific visualization, and modeling/simulations. It is free to download and use by anyone.Some key features and capabilities of Ramen include:Modeling tools like polygons, NURBS, subdivision surfaces, metashapes, booleans, sculptingRigging and animation tools with inverse/forward kinematics,...
PyLiveResponse
PyLiveResponse is an open-source Incident Response framework written in Python. It provides first responders with the ability to collect forensic artifacts from Windows, macOS, and Linux systems to aid in incident investigations.Some key features of PyLiveResponse include:Lightweight and fast - uses Python for quickly collecting artifacts from endpointsEasy to use...
Bleeper
Bleeper is an open-source, privacy-focused microblogging platform similar to Twitter. It was created as an ethical, non-commercial alternative focused on user privacy and freedom.Some key features of Bleeper include:280 character text-based posts called 'bleeps'User profiles, followers and people you followReplying to bleeps, threads and conversationsFavoriting/liking bleepsHashtagging and discovering top hashtags...
ISL Pronto
ISL Pronto is a business-focused video conferencing and online presentation software. It provides a variety of collaboration tools for teams to connect and work together remotely.Key features of ISL Pronto include:HD video conferencing - Supports high quality video calls for meetings and events with up to 100 participants.Screen sharing -...
HelpCenter Live
HelpCenter Live is a feature-rich cloud-based customer service software designed to help companies deliver exceptional customer support experiences. It provides an intuitive all-in-one platform to manage customer queries across multiple channels including email, live chat, social media, self-service portals, and more.Key features of HelpCenter Live include:Help Desk - Customizable ticketing...
Cloud Chat 3
Cloud Chat 3 is a feature-rich cloud-based team chat and collaboration platform designed for businesses of all sizes. It brings team communication and collaboration into one place through capabilities like group chat rooms, direct messaging, video calling, screen sharing, and integrations with popular business apps.Key features of Cloud Chat 3...
Richpanel
Richpanel is a user experience analytics software used for understanding how users interact with websites and mobile apps. It provides visual insights to identify usability issues, improve conversions, and enhance customer experience.Some key features of Richpanel include:Session recordings - Record actual user sessions to see struggles first-hand and identify areas...
Chatlio
Chatlio is a popular live chat and chatbot software solution designed for sales, marketing, and support teams. It makes it easy to engage with website visitors in real-time through customizable chat widgets, gather lead intelligence and feedback, and automate conversations using AI-powered chatbots.Key features of Chatlio include:Live chat widgets for...
Chatstack
Chatstack is an AI-powered chatbot platform designed to help businesses and developers quickly build and deploy intelligent chatbots. It provides a user-friendly graphical interface along with powerful natural language processing (NLP) and machine learning capabilities to create engaging and helpful conversational experiences.Some key features of Chatstack include:Drag-and-drop bot builder interface...
My Customer Cloud
My Customer Cloud is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses. It provides a central location to store and manage all customer data and interactions across sales, marketing, and support channels.Key features of My Customer Cloud include:Contact Management - Organize customer contact details like...
Engage Master
Engage Master is an all-in-one marketing automation and customer relationship management (CRM) software designed specifically for small to medium-sized businesses. It aims to provide simplified marketing and sales features to help companies streamline processes, boost productivity and accelerate growth.Key features of Engage Master include:Email Marketing - Create, send and track...
Live Chat Suite
Live Chat Suite is a feature-rich yet affordable live chat and help desk software solution designed for small and medium-sized businesses. It allows companies to engage with visitors in real-time through live chat, email, social media, and more to improve sales and customer satisfaction.Key features of Live Chat Suite include:Unlimited...
Callmaker
Callmaker is a comprehensive call center and predictive dialer software solution for businesses. It provides the following key features:Predictive dialing to automatically connect agents to leads while respecting compliance rulesContact list management and advanced list filtering optionsCall routing and distribution tools to route calls based on agent availability, skills, and...
MarketingLeo
MarketingLeo is an intuitive, all-in-one marketing platform designed to help small businesses, entrepreneurs, and marketers manage all their marketing campaigns in one place.Key features include:Drag & Drop Email Builder - Build professional emails with a simple yet powerful editor. Includes hundreds of templates, automation workflows, and integrations.Landing Pages & Forms...
BigRadar.io
BigRadar.io is a competitive intelligence and market research platform suitable for business analysts, product managers, and marketing professionals across industries. It utilizes artificial intelligence and big data to help users track competitors, identify threats and opportunities in their market landscape, and receive alerts on key developments.Some key features of BigRadar.io...
OnetoOnetext
OnetoOnetext is a mobile messaging application that emphasizes privacy and security. It allows users to exchange end-to-end encrypted text messages that are deleted automatically after being read by the recipient.Some key features of OnetoOnetext include:End-to-end encryption - Messages are encrypted on the sender's device and only decrypted on the recipient's...
Vivocha
Vivocha is a customer engagement platform designed to help companies communicate with customers across multiple digital channels. It provides businesses with live chat, chatbots, messaging, and visitor intelligence capabilities to improve the customer experience.Some key features of Vivocha include:Live Chat - Chat with customers in real-time via customizable chat widgets....
Comm100 Live Chat
Comm100 Live Chat is a popular customer service software solution that helps companies interact with their website visitors and customers in real-time through features like live chat, email management, and help desk. It is designed specifically for small businesses looking for an easy-to-use yet customizable live chat and customer support...
Saleschat
Saleschat is a feature-rich live chat and sales engagement platform built for high-performance sales teams. It seamlessly integrates live chat capabilities into your website to allow sales representatives to engage with visitors in real-time through customized chat widgets.Key features of Saleschat include:Real-time visitor tracking to see who is on your...
Magnet Message
Magnet Message is an email marketing and automation platform designed for small to medium-sized businesses. It makes it easy to create professional email campaigns with drag-and-drop editors and pre-designed templates. Key features include:Intuitive drag-and-drop email builder to create customized campaignsA/B testing to optimize email performanceAutomation workflows to send triggered or...
LetsSyncro
LetsSyncro is a cloud-based file synchronization and sharing service suitable for personal use as well as for companies and teams. It allows users to synchronize files across devices so the latest versions are always accessible on all connected devices.Key features of LetsSyncro include:File versioning - access previous versions of files...
UNMETERED.Chat
UNMETERED.Chat is a free, secure, cross-platform messaging and video conferencing application. It offers unlimited group video calling for up to 12 participants, along with screen sharing, chat rooms, and direct messaging features.Some key features and benefits of UNMETERED.Chat include:No time limits on group video callsHD quality video and crisp audioScreen...
Fibotalk live chat
Fibotalk live chat is a feature-rich yet easy-to-use live chat and messaging software designed for websites of all sizes. It enables real-time conversations between businesses and website visitors to provide instant support and boost sales.With Fibotalk, you can have unlimited agents handling chats simultaneously. It offers complete flexibility to customize...
Crowdstream
Crowdstream is a real-time market research platform used by brands, agencies, and market research firms to get rapid consumer feedback. It works by allowing users to create polls, surveys, or open-ended questions and receive responses from Crowdstream's global network of vetted respondents in real-time.Some key features of Crowdstream include:Real-time results...
HelpSquad
HelpSquad is a customer service software designed for small businesses to manage customer interactions across multiple channels and deliver exceptional support experiences. It centralizes all communications into one platform so agents have full context for every conversation.Features include shared multi-channel inboxes, knowledge base for self-service, canned responses to solve issues...
ArcChat.com
ArcChat.com is a free, web-based chat platform launched in 2019 that allows real-time communication between people through instant messaging. It has a simple, intuitive interface that makes it easy for users to start chatting instantly without needing to register an account.Key features of ArcChat.com include:Public chatrooms sorted by topic where...
LeadChat
LeadChat is a software designed specifically for lead generation and sales through the use of chatbots. It allows businesses to add intelligent chatbots to their websites to engage with visitors and convert them into leads or customers.Some of the key features of LeadChat include:Drag & drop chatbot builder to easily...
ChatIsOn
ChatIsOn is a feature-rich live chat software designed for businesses looking to improve customer experience and increase sales. It enables real-time conversations between company representatives and website visitors to provide immediate support and guidance.Key features of ChatIsOn include:- Customizable chat widgets with options to match company branding- Canned responses to...
Velaro
Velaro is a feature-rich live chat and messaging software designed for sales, marketing, and support teams. It enables real-time engagement with website visitors to nurture leads, drive sales, and provide exceptional customer service.Key features of Velaro include:Real-time visitor tracking to see who is on your website and respond promptlyConversation routing...
Helloify
Helloify is a Google Chrome and Firefox browser extension that injects the word "hello" randomly into web pages for comedic effect. When enabled, Helloify will scan the text content of web pages as you browse and replace common words with "hello" at random intervals.The result is web pages that read...
IMsupporting
IMsupporting is a feature-rich customer service software designed to help businesses deliver exceptional customer support across multiple digital channels.It provides an omni-channel platform that lets support teams manage customer conversations from one unified inbox. Agents can respond to customer queries over email, live chat, social media, and messaging apps. The...
Paldesk
Paldesk is a customer service software solution designed to help companies provide exceptional customer support across multiple digital channels. It combines AI-powered automation with multi-channel support to assist customer service teams in managing high volumes of customer interactions efficiently.Key features of Paldesk include:Omnichannel support via live chat, email, social media,...
AskMe Chat
AskMe Chat is a customizable live chat software designed for customer service teams. It enables real-time conversations between customers and support agents directly on company websites.Key features of AskMe Chat include:Real-time visitor tracking to see who is browsing your siteChat transfer between agents for seamless hand-offsCanned responses to quickly share...
Novocall
Novocall is a cloud-based call center and contact center solution designed for small to mid-sized businesses. It aims to provide an all-in-one platform with the key capabilities needed to run a modern, omnichannel contact center.Some of the main features Novocall offers include:Automatic Call Distribution (ACD) - routes incoming calls to...
Relay Network
Relay Network is an open-source platform for building decentralized applications on the Ethereum blockchain. It provides developers with a framework for creating scalable dApps that can leverage the security and transparency benefits of blockchain technology.Some key features of Relay Network include:Simple APIs - Makes it easy for developers to get...
Callback Tracker
Callback Tracker is a customer relationship management (CRM) software application designed for small businesses to organize, track, and manage customer interactions. It allows users to log calls, meetings, tasks, notes, and other activities to keep a history of communications for each contact.Some key features of Callback Tracker include:Contact Management -...
Nudgespot
Nudgespot is a user onboarding and product walkthrough software designed to guide users through your product or website. It allows you to create interactive step-by-step walkthroughs, tooltips, checklists, and more to showcase key features or flows in your application.Some key capabilities include:Build sequenced walkthroughs to introduce complex features or drive...
Fullview
Fullview is a business intelligence and data visualization software used by companies to visualize and analyze data to gain meaningful insights. It provides an intuitive drag-and-drop interface that allows non-technical users to easily connect multiple data sources like SQL, NoSQL databases, cloud apps, etc. and create interactive dashboards and reports.Key...
Baseactive
Baseactive is a cloud-based database management software designed to help teams organize, analyze, and share data more efficiently. Some key features include:Flexible databases with customizable fields, views, and permissionsAutomations for managing repetitive workflows and notificationsIntegrations with over 100+ business apps like Slack, Zapier, and SalesforceVisual tools for reporting and analyzing...
