Vivocha

Vivocha is a customer service software that provides live chat, chatbots, and messaging to help companies communicate with customers. It offers features like real-time visitor tracking, chat routing, and reporting.

Vivocha alternatives ➤

What is Vivocha?

Vivocha is a customer engagement platform designed to help companies communicate with customers across multiple digital channels. It provides businesses with live chat, chatbots, messaging, and visitor intelligence capabilities to improve the customer experience.

Some key features of Vivocha include:

Live Chat - Chat with customers in real-time via customizable chat widgets. Route chats to the right agents.
Chatbots - Automate conversations with AI-powered chatbots. Handle common queries to reduce agent workload.
Messaging - Contact customers via their preferred channels like SMS, Facebook, and WhatsApp.
Visitor Tracking - Get insights on each visitor to your website with their location, referral sources, page visits etc.
Agent Desktop - Respond to customers quickly with features like file sharing, smart replies, and custom statuses for agents.
Integrations - Connect with popular tools like Shopify, WordPress, Salesforce etc to enrich customer data.
Reporting - Track metrics like chat volume, response times, wait times etc to improve customer service.

With its customer engagement software, Vivocha aims to help companies have meaningful conversations with customers across channels and provide them with quick responses and solutions.

Official Links

Official Website
www.vivocha.com

The Best Vivocha Alternatives

Top Apps like Vivocha

Chatwoot, tawk.to, Intercom, Chaport, Olark, Crisp, ClickDesk, Zendesk Chat, Froged, Momentum.link, Chaskiq, Consolto, SiteHelp are some alternatives to Vivocha.

Sugggest an alternative ❐

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

Chaport

Chaport is a feature-rich live chat and chatbot software designed for businesses to interact with potential customers visiting their websites. It aims to help companies provide immediate support, qualify leads, and drive more sales.Key features of Chaport include:Unlimited agents - Allow unlimited staff to handle chats simultaneously to...

Olark

Olark is a feature-rich live chat and messaging platform designed for customer service and sales teams. It enables real-time conversations between businesses and visitors on their websites through chat widgets, allowing companies to provide immediate assistance.Key features of Olark include:Unlimited chat agents and conversationsCustomizable chat box designs and...

Crisp

Crisp is a powerful customer engagement platform designed for customer service, sales, and marketing teams. It brings all your conversations with customers together into a unified inbox so your teams can provide real-time support, engage in sales conversations, gather feedback and more in one collaborative workspace.Key features include:Unified...

ClickDesk

ClickDesk is a comprehensive customer service and help desk software designed to help companies deliver exceptional customer support across multiple channels. It provides shared team inboxes, service level agreements (SLAs), automation workflows, a customer self-service portal, and powerful reporting.Some key features of ClickDesk include:Shared Team Inboxes - Allow...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

Froged

Froged is an open source blog publishing application built on the Laravel PHP framework. It allows bloggers and writers to easily write, organize, and publish articles and blog posts through an intuitive web interface.Some key features of Froged include:Post writing and editing using a WYSIWYG editorMedia management for...

Momentum.link

Momentum.link is a browser extension available for Chrome, Firefox, Edge, and Opera that replaces boring new tab pages with a personalized dashboard to boost productivity and inspiration.Key features of Momentum include:To-do list to track tasks and goalsWeather information for your locationRotating background images and quotesPomodoro timer for...

Chaskiq

Chaskiq is an open-source customer service and support platform that provides similar functionality as Intercom. It allows businesses to have conversations with customers across multiple channels including live chat, email, messaging platforms, and more.Some key features of Chaskiq include:Interactive chatbots for automated conversationsTeam inbox for managing support ticketsKnowledge...

Consolto

Consolto is a feature-rich console and terminal emulator for Windows, Mac, and Linux operating systems. It provides a graphical user interface for accessing command-line interfaces, allowing users to harness the power and efficiency of the command line without needing to use intimidating text-based shells.Key features of Consolto include:Multiple...

SiteHelp

SiteHelp is a comprehensive yet easy-to-use website builder designed for businesses, organizations, and individuals who want to create an effective online presence without learning complex web development skills.With SiteHelp's flexible drag-and-drop editor, you can add and customize content blocks, insert media, and tweak the design of your site visually...