tawk.to vs Vivocha

Struggling to choose between tawk.to and Vivocha? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Vivocha is a Ai Tools & Services product tagged with live-chat, chatbots, messaging, customer-support.

Its standout features include Real-time visitor tracking, Live chat, Chatbots, Messaging, Chat routing, Reporting, and it shines with pros like Easy to use interface, Integrates with popular platforms, Provides analytics and reports, Offers AI-powered chatbots, Helps improve customer satisfaction.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


Vivocha

Vivocha

Vivocha is a customer service software that provides live chat, chatbots, and messaging to help companies communicate with customers. It offers features like real-time visitor tracking, chat routing, and reporting.

Categories:
live-chat chatbots messaging customer-support

Vivocha Features

  1. Real-time visitor tracking
  2. Live chat
  3. Chatbots
  4. Messaging
  5. Chat routing
  6. Reporting

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Easy to use interface

Integrates with popular platforms

Provides analytics and reports

Offers AI-powered chatbots

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Chatbot customization is limited

Lacks some advanced features

Mobile app needs improvement

Steep learning curve initially