Olark

Olark

Olark is a live chat and messaging software for websites. It allows businesses to communicate in real-time with visitors to their website through chat widgets and messaging. Key features include unlimited chat agents, custom branding, real-time analytics, integrations with popula
Olark image
chat messaging realtime analytics targeting

Olark: Live Chat and Messaging Software for Websites

Olark allows businesses to communicate in real-time with visitors through chat widgets and messaging, featuring unlimited agents, custom branding, real-time analytics, integrations, and advanced targeting.

What is Olark?

Olark is a feature-rich live chat and messaging platform designed for customer service and sales teams. It enables real-time conversations between businesses and visitors on their websites through chat widgets, allowing companies to provide immediate assistance.

Key features of Olark include:

  • Unlimited chat agents and conversations
  • Customizable chat box designs and branding
  • Visitor targeting and segmentation tools
  • Real-time analytics on chat metrics and team performance
  • Integrations with popular tools like Salesforce, Shopify, Zendesk, and more
  • Flexible deployment as a standalone software or WORDPRESS plugin
  • Mobile-optimized interface
  • Secure encrypted chats
  • Canned response templates
  • File sharing capabilities

Olark is trusted by over 45,000 businesses globally across industries like ecommerce, travel, healthcare, and more. It aims to help companies enhance customer experience, increase sales, and improve website engagement through personalized, responsive live chats.

Pricing plans are available on a monthly subscription basis for teams of all sizes, including a free plan for small businesses. Dedicated account management and onboarding services provide support for setup and optimization.

Olark Features

Features

  1. Unlimited chat agents
  2. Custom branding
  3. Real-time analytics
  4. Integrations with popular software
  5. Advanced targeting and segmentation tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Detailed visitor analytics

Customizable chat box

Mobile support

Integrates with popular tools

Cons

Limited features in free plan

Can be pricey for larger teams

No phone support

Some features cost extra


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