Velaro
Velaro is a live chat and conversational marketing software designed for sales and customer support teams. It allows real-time visitor tracking, targeted messaging, and CRM integration to engage visitors and turn them into customers.
chat
live-chat
messaging
customer-support
Velaro: Live Chat and Conversational Marketing Software
Live chat and conversational marketing software for sales and customer support teams, with real-time visitor tracking, targeted messaging, and CRM integration.
What is Velaro?
Velaro is a feature-rich live chat and messaging software designed for sales, marketing, and support teams. It enables real-time engagement with website visitors to nurture leads, drive sales, and provide exceptional customer service.
Key features of Velaro include:
- Real-time visitor tracking to see who is on your website and respond promptly
- Conversation routing to direct chats to the right agents or teams
- Chatbots for qualifying leads and providing 24/7 automated support
- CRM integrations with platforms like Salesforce to access visitor information
- Customizable chat widgets to match your brand identity
- Visitor targeting to proactively engage high-value prospects
- Lead scoring and routing based on business rules
- Mobile-optimized chat interface for engaging visitors on any device
- Transcripts and reporting to analyze performance and conversations
Overall, Velaro is an easy-to-use yet powerful live chat platform for boosting sales and enhancing customer experience by enabling personal, real-time conversations.
Velaro Features
Features
- Real-time visitor tracking
- Targeted messaging
- CRM integration
- Chatbots
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Subscription-Based
Pros
Easy to use interface
Integrates with popular CRM platforms
Chatbots for 24/7 customer support
Can target visitors based on behavior
Detailed analytics and reports
Cons
Can get pricey for larger teams
Chatbot creation requires technical knowledge
Limited customization options
Official Links
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