What is Velaro?
Velaro is a feature-rich live chat and messaging software designed for sales, marketing, and support teams. It enables real-time engagement with website visitors to nurture leads, drive sales, and provide exceptional customer service.
Key features of Velaro include:
- Real-time visitor tracking to see who is on your website and respond promptly
- Conversation routing to direct chats to the right agents or teams
- Chatbots for qualifying leads and providing 24/7 automated support
- CRM integrations with platforms like Salesforce to access visitor information
- Customizable chat widgets to match your brand identity
- Visitor targeting to proactively engage high-value prospects
- Lead scoring and routing based on business rules
- Mobile-optimized chat interface for engaging visitors on any device
- Transcripts and reporting to analyze performance and conversations
Overall, Velaro is an easy-to-use yet powerful live chat platform for boosting sales and enhancing customer experience by enabling personal, real-time conversations.