ChatIsOn
ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.
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realtime-chat
website-chat
customer-support
ChatIsOn: Live Chat Software for Real-Time Customer Engagement
ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.
What is ChatIsOn?
ChatIsOn is a feature-rich live chat software designed for businesses looking to improve customer experience and increase sales. It enables real-time conversations between company representatives and website visitors to provide immediate support and guidance.
Key features of ChatIsOn include:
- Customizable chat widgets with options to match company branding
- Canned responses to speed up chat interactions
- Chat transfer between agents for context retention
- Real-time analytics on chat metrics and team performance
- Integrations with popular CRM, help desk, and other business tools
- Mobile apps so agents can manage chats on-the-go
ChatIsOn positions itself as an easy-to-use and affordable live chat solution for companies wanting to guide visitors toward purchases and build customer loyalty. It works for various business sizes and industries like ecommerce, travel, real estate, and more. Overall, ChatIsOn enables personalized customer experiences through convenient real-time conversations.
ChatIsOn Features
Features
- Real-time chat
- Canned responses
- Chat transfer
- Real-time analytics
- Integrations with CRM and help desk tools
Pricing
- Subscription-Based
- Freemium
Pros
Easy to use interface
Allows quick response to website visitors
Improves customer engagement
Provides insights into customer conversations
Cons
Can be expensive for smaller businesses
Limited customization options
Reliant on stable internet connection
Official Links
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